Shaurya S. Email & Phone Number

Ahmedabad, Gj, In

Oshawa, Ontario, Canada

• Delivered outstanding customer service through prompt resolution of inquiries, adept handling of issues, and providing tailored financial guidance to customers during transactions.• Maintained accurate records of financial transactions, including payday loans, documentation, and customer interactions, ensuring thorough documentation and compliance with regulatory standards.

Ontario, Canada

North York, Ontario, Canada

• A friendly and upbeat attitude, combined with excellent communication and customer service skills, which makes for consistently great front counter interactions with customers.• I am an enterprising individual who is not afraid to engage with customers. My time working at Tim Hortons has equipped me with the necessary skills and experience to do so effectively.• Working in a team environment was crucial to meeting customer needs promptly and keeping the store running smoothly. I had to be flexible and adaptable to different roles within the team.• Always have complied with all statutory, legal, and ethical obligations to ensure food safety and provide excellent customer service. This can entail labelling and discarding expired products, and politeness, among other things.

Ahmedabad, Gujarat, India

• Managing production deadlines with excellent time management skills and supervising production.• Assisting Supervisor in overseeing employees and their schedules.

Ahmedabad, Gujarat, India

• Showed excellent critical thinking skills, having resolved countless customer issues, and advising them on solutions according to their needs.• Developed superior vocal and written communication skills, leading to getting excellent customer feedback.• In my position as a Customer Care Executive, I demonstrated a proactive approach to resolving customer issues and consistently achieved outstanding results. I also took the lead in developing and optimizing processes to increase the effectiveness and efficiency of the contact center.• Demonstrated strong organizational skills by efficiently managing customer inquiries, prioritizing tasks, and maintaining accurate records of all customer interactions during my tenure as a Customer Care Executive at Ganeshaspeaks.com.

Global Business Management, Business Administration And Management, Finance, Operations, Business Communications, 3.5

Activities and Societies: Good at interacting with class-mates Social

Bachelors In Commerce (Honors), Business/Commerce, General, First Class With Distinction

Activities and Societies: Sub head of management team.

12Th

1-8Th