Shavel Y. Wright Email & Phone Number

West Palm Beach, Florida, United States

• Perform conflict checks and initiate file opening procedures.
• Coordinate Examinations Under Oath (EUO) within specified timeframes.
• Preparation of EUO Notices for attorney review.
• Manage the upload and distribution of all E-service emails and documents to relevant parties.
• Direct communication with Claims Adjusters, Counsels, and Investigators (SIU) and facilitating seamless collaboration and information exchange.
• Process all invoices related to EUOs efficiently and ensuring compliance with billing procedures.

Atlantis, FL

• Answered the phone in a timely, courteous, and professional manner.
• Scheduled new and existing patient appointments according to physician preferences and clinical guidelines.
• Posted PIP Reductions and Prepay payments/adjustments to patients’ accounts.
• Conducted verification of patients' health coverage and PIP benefits to ensure seamless billing processes.
• Coordinated depositions, conferences, and record reviews with attorney offices to facilitate legal proceedings.
• Expedited the transfer of essential medical records and billing documents to attorney offices.

Palm Beach Gardens, Florida, United States

• Provided comprehensive support to multiple attorneys.
• Established and maintained effective communication with clients, counsels, courts, and medical providers to ensure seamless coordination of legal proceedings.
• Coordinated mediations, hearings, conferences, and depositions and adjusted attorney calendars to resolve scheduling conflicts.
• Prepared legal pleadings and ensured timely entry of timeslip hours.
• Facilitated e-filing of pleadings and other documents via DOAH e-service.
• Managed incoming vendor invoices, ensuring prompt processing and distribution to adjusters.

West Palm Beach, Florida, United States

• Greeted and assisted guests in person and on the phone, reflecting a professional and welcoming atmosphere.
• Managed incoming faxes, distributed daily mail and packages, and ensured the reception area was tidy and well-maintained.
• Assisted paralegals with various tasks, including medical records requests, invoice handling, and client support.
• Calculated clients’ medical bills accurately and maintained an up-to-date inventory log for office supplies, ensuring smooth operations.

• Provided exceptional customer service by addressing inquiries regarding payroll, W-2 forms, and HR information, and demonstrated effective communication and problem-solving skills.
• Troubleshot minor technical issues and ensured customers received accurate and up-to-date HR information, contributing to customer satisfaction and retention.
• Processed payroll debit cards for all employees efficiently, maintaining accuracy and confidentiality.

West Palm Beach, Florida, United States

• Coordinated legal proceedings with clients, attorneys, courts, adjusters, and medical providers, ensuring efficient scheduling of depositions, hearings, conferences, and mediations.
• Prepared legal pleadings including notices, motions, and correspondences.
• Mailed letters to clients regarding upcoming events.
• Reviewed and confirmed events for the following day.
• Facilitated e-filing of pleadings and other documents via DOAH e-service.

• Managed reception area, including greeting visitors, transferring calls, and managing incoming/outgoing mail and packages, fostering a professional and organized office environment.
• Copied, faxed, and scanned documents.
• Created medical records requests.
• Contacted medical providers for records and invoices.
• Logged in medical records and invoices.
• Provided support to clients throughout the settlement process, assisting with signing documents, verifying identification, and distributing settlement checks.

• Maintained an efficient filing system, located, and retrieved files upon request, and provided front desk coverage during lunch hour.