Shavel Y. Wright Email & Phone Number

West Palm Beach, Florida, United States

•Perform conflict checks and initiate file opening procedures.•Coordinate Examinations Under Oath (EUO) within specified timeframes.•Preparation of EUO Notices for attorney review.•Manage the upload and distribution of all E-service emails and documents to relevant parties.•Direct communication with Claims Adjusters, Counsels, and Investigators (SIU) and facilitating seamless collaboration and information exchange.•Process all invoices related to EUOs efficiently and ensuring compliance with billing procedures.•Generate comprehensive weekly EUO reports utilizing Excel spreadsheets.

Atlantis, Fl

•Answered the phone in a timely, courteous, and professional manner. •Scheduled new and existing patient appointments according to physician preferences and clinical guidelines. •Posted PIP Reductions and Prepay payments/adjustments to patients’ accounts.•Conducted verification of patients' health coverage and PIP benefits to ensure seamless billing processes.•Coordinated depositions, conferences, and record reviews with attorney offices to facilitate legal proceedings.•Expedited the transfer of essential medical records and billing documents to attorney offices.•Obtained attorney approval for injections and surgeries as ordered by the physician.

Palm Beach Gardens, Florida, United States

•Provided comprehensive support to multiple attorneys.•Established and maintained effective communication with clients, counsels, courts, and medical providers to ensure seamless coordination of legal proceedings.•Coordinated mediations, hearings, conferences, and depositions and adjusted attorney calendars to resolve scheduling conflicts.•Prepared legal pleadings and ensured timely entry of timeslip hours.•Facilitated e-filing of pleadings and other documents via DOAH e-service.•Managed incoming vendor invoices, ensuring prompt processing and distribution to adjusters. •Followed up on medical records and bills.

West Palm Beach, Florida, United States

•Greeted and assisted guests in person and on the phone, reflecting a professional and welcoming atmosphere.•Managed incoming faxes, distributed daily mail and packages, and ensured the reception area was tidy and well-maintained.•Assisted paralegals with various tasks, including medical records requests, invoice handling, and client support.•Calculated clients’ medical bills accurately and maintained an up-to-date inventory log for office supplies, ensuring smooth operations.

•Provided exceptional customer service by addressing inquiries regarding payroll, W-2 forms, and HR information, and demonstrated effective communication and problem-solving skills.•Troubleshot minor technical issues and ensured customers received accurate and up-to-date HR information, contributing to customer satisfaction and retention.•Processed payroll debit cards for all employees efficiently, maintaining accuracy and confidentiality.

West Palm Beach, Florida, United States

•Coordinated legal proceedings with clients, attorneys, courts, adjusters, and medical providers, ensuring efficient scheduling of depositions, hearings, conferences, and mediations.•Prepared legal pleadings including notices, motions, and correspondences.•Mailed letters to clients regarding upcoming events.•Reviewed and confirmed events for the following day.•Facilitated e-filing of pleadings and other documents via DOAH e-service.

•Managed reception area, including greeting visitors, transferring calls, and managing incoming/outgoing mail and packages, fostering a professional and organized office environment.•Copied, faxed, and scanned documents.•Created medical records requests.•Contacted medical providers for records and invoices.•Logged in medical records and invoices.•Provided support to clients throughout the settlement process, assisting with signing documents, verifying identification, and distributing settlement checks.•Trained new hires to facilitate their integration into the firm's operations.•Managed office supplies, ensuring adequate inventory and reporting purchasing needs promptly.

•Maintained an efficient filing system, located, and retrieved files upon request, and provided front desk coverage during lunch hour.