Shavon Brown

Shavon Brown Email and Phone Number

Consumer Insights :: Converting complex insights into simple stories and solutions @ DHL Supply Chain
bonn, nordrhein-westfalen, germany
Shavon Brown's Location
Columbus, Ohio, United States, United States
About Shavon Brown

I’m a naturally curious person—nosy, if you will. Tell me about your weekend, your family, your favorite book, or even your biggest fears. That curiosity has driven my success over nine years in insights work.“Insights” is a broad term, but it comes down to understanding the “who,” “what,” “when,” “where,” and “how” of customer behavior. Data analysts uncover these basics, but the crucial “why” requires a market researcher. That’s where I come in—running qualitative and quantitative studies like surveys, focus groups, and ethnographies to uncover customer motivations.I thrive on asking why, digging deep, and connecting dots. Beyond gathering insights, I specialize in integrating them—bridging silos, enabling better decisions, and driving strategic knowledge-sharing.Whether you need a market researcher or a strategic insights integrator, let’s connect to turn insights into impact.

Shavon Brown's Current Company Details
DHL Supply Chain

Dhl Supply Chain

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Consumer Insights :: Converting complex insights into simple stories and solutions
bonn, nordrhein-westfalen, germany
Website:
logistics.dhl
Employees:
39635
Shavon Brown Work Experience Details
  • Dhl Supply Chain
    Strategic Market Intelligence Manager
    Dhl Supply Chain Jun 2023 - Present
    Westerville, Ohio, United States
    Keep up with dynamic news impacting value chains and relay relevant insights to leadership for informed decision-making.Craft concise research reports by distilling external market factors and internal benchmarks into fewer than five slides, enabling account teams to effectively demonstrate DSC's value to customers.Influence strategic direction by gaining a deep understanding of the CPG space, employing creative storytelling to present research findings and recommendations.Collaborate with marketing, sales effectiveness, business development, product teams, and executives to ensure timely delivery of research-backed strategies that are aligned with company objectives.
  • Highlights For Children
    Market Research Manager
    Highlights For Children Jul 2018 - Jun 2023
    Columbus, Ohio
    Conduct qualitative studies to uncover deep insights on consumer needs to guide product development and marketing tactics, resulting in stronger value propositions and better customer experiencesLead UX research on websites to improve customer conversion and experience, with research recommendations ultimately generating higher revenueDesign and execute quantitative studies which fulfill diverse research needs: identify needs across segments, measure brand performance in market, and quantify qualitative findingsWork with all levels within the organization to foster alignment on research design, ensuring that research is efficient, on time, and meets business goalsApproach each study with empathy toward participants, which fosters trust and openness leading to meaningful insightsSummarize research findings into concise, easy to digest presentations that have clear key findings and recommendationsWork with external partners to execute research, including vendor selection and managementManage direct report, growing them in their early research career by teaching them different methodologies and how the business functions
  • Alliance Data Card Services - Know More Sell More
    Senior Market Research Analyst
    Alliance Data Card Services - Know More Sell More Jan 2018 - Jul 2018
    Columbus, Ohio Area
    Executed quantitative studies end-to-end from writing surveys, programming, fielding, analyzing, and sharing resultsManaged shopper panel community engagement, which increased panel participation and satisfactionCompleted internal qualitative research to aid Human Resources in creating stronger employee retention strategiesCreated efficiencies in research by developing self-service tools used by multiple partnersKept pulse on credit and retail industries to keep business partners aware of market shifts and emerging trends
  • Alliance Data Card Services - Know More Sell More
    Market Research Analyst
    Alliance Data Card Services - Know More Sell More Mar 2016 - Jan 2018
    Columbus, Oh
  • Alliance Data Card Services - Know More Sell More
    Creative Communications Ice Participant
    Alliance Data Card Services - Know More Sell More Oct 2015 - Mar 2016
    Managed project traffic for production managers, graphic designers, and copywriters toensure project deadlines were metCreated efficiencies through regular correspondence with account leads and creativesMade value-add documents to increase team productivity to expedite project completion
  • Alliance Data Card Services - Know More Sell More
    Marketing Strategy Ice Participant
    Alliance Data Card Services - Know More Sell More Jul 2015 - Sep 2015
    Collaborated with internal partners to create strategic assessments for brand partnersProvided insights to inform the value proposition optimization process for brand partnersAnalyzed overall market trends used to inform company strategies
  • Alliance Data Retail Services
    Market And Customer Insights Intern
    Alliance Data Retail Services May 2014 - Aug 2014
    Columbus, Ohio Area
    Conducted secondary research on clients’ competitors by making competitive gridsCollaborated with 28 other interns to complete intern project, “Client X”Worked on TURF, conjoint, and internal surveys and learned about analysesLed an internal eye-tracking project and presented findings

Shavon Brown Education Details

Frequently Asked Questions about Shavon Brown

What company does Shavon Brown work for?

Shavon Brown works for Dhl Supply Chain

What is Shavon Brown's role at the current company?

Shavon Brown's current role is Consumer Insights :: Converting complex insights into simple stories and solutions.

What schools did Shavon Brown attend?

Shavon Brown attended Purdue University - Krannert School Of Management, Purdue University Daniels School Of Business.

Who are Shavon Brown's colleagues?

Shavon Brown's colleagues are Katie Corken, Winne Garcez, Leonardo Fernandes, Abhilash Dorlikar, Hollie Strange, Scott Pritchett, Seidu Somare.

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