Supervised and oversaw staff, conducted evaluations, in collaborated with the Chief Strategist.Developed and implemented strategic plans in alignment with organizational goals.Coordinated with cross-functional teams to achieve project objectives.Streamlined processes, improved efficiency, and managed budgets.

• Awarded 1st place for “Best of Milwaukee Non-Profit/Community” for 2021 • Oversaw the development of fund solicitation to generate awareness and increase fundraising campaigns• Established partnerships with Black led non-profit associations, grassroot organizations, and mutual aid funds to raise/distribute $150,000+ to various individuals/small organizations across 3-consecutive years • Gained extensive knowledge of resources available to Black women and MaGes across private groups, publicly sponsored programs, and external community resources

Manage social media marketing campaigns and day-to-day activities including: Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, video and written).

• Supervises and oversees staff including conducting evaluations and annual reviews in collaboration with Executive Director• Champions program team to implement 7 key bodies of work for Ally and Alumni Programs• Implements competitive recruitment selection process which resulted in full enrollment of talented groups of young leaders and community representatives• Spearheads training and learning programs which integrates multiple curricular elements that prepare to deliver efficient service and grow as leaders• Provides executive support to program innovations to improve quality, boost impact, reduce costs and foster growth• Systemizes robust Pathways to executive alumni and community engagement strategies • Partners closely with Executive Director and Public Allies National Office to submit invoices and secure service fees from Partner Organizations

• Coached and mentored 15 Allies to provide professional development through facilitating individual/group coaching, ongoing management, and providing supportive/direct feedback to ensure leadership development• Initiated full-cycle recruitment with an emphasis on talent and leadership across local communities and diverse backgrounds, including outreach, evaluation of candidates, and service placements• Supported program innovations which enhanced quality, increased impact, decreased costs and encouraged growth • Partnered with management in recruitment and engagement to create a robust Public Allies Robust Milwaukee Partner Network and strengthen relationships between stakeholders • Fostered key partnerships between Public Allies and external organizations to balance their needs and overall development • Developed and implemented strategies by identifying and engaging a diversity of young professionals, community partners, and stakeholders throughout programs

• Ensured awareness of clients’ treatment statuses and next steps, any choices that need to be made, and pertinent financial concerns• Served as an advocate and support system for clients’ through the duration of treatment programs by informing/educating them on updates and ensuring they were comfortable • Implemented crisis intervention and advocacy programs for homeless families who suffered from domestic violence or financial crisis• Accurately entered client data and documentation into records system while interacting with case management personnel to deliver all aspects of a clients’ care plan together• Navigated through legal obligations surrounding client privacy and right to care as well as weighed financial/health needs with diligence and conscience

SUMMARY: The Quality Control (QA), Data Coordinator is responsible for reporting agency progress on performance standards, producing quality assurance/control reports, monitoring, and training. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Responsible for the development, implementation, and maintenance of a comprehensive quality control system for EAA-W-2. Responsible for QA, QC, training, fraud and benefit recovery. Create effective quality assurance tools to evaluate and assess staff training needs. Responsible for assisting in the development of a comprehensive training program to meet mandated State, and Federal training requirements. Maintain an effective working knowledge of current Federal, State and County program rules, requirements, and procedures. Assist in the design and development of training curriculum and other training materials as needed. Analyze, interpret policies and procedures from DCF. Responsible for tracking data accuracy of employees and agency based data according to established EAA benchmarks; produce reports regularly. Interpret and analyze related data reports and tracking progress as it relates to total agency performance. Develop systems to find -related errors, assist, provide current, accurate systems-related manuals and updated procedures for all trained staff; Conduct audits and make written recommendations to management based on the audit findings. Establish and maintain an effective data collection and reporting system designed to communicate quality assurance outcomes. Work with Fact Finding and QC staff. Attend State, County, or other formal training sessions and meetings, conferences and workshops as assigned. Performs special projects and other related duties as assigned.

Responsible for assisting staff and the Resource Specialist in determining appropriateness for services. First point of contact for customers seeking available W-2 services and supportive services. Coordinate with EAA staff to ensure all documentation has been entered into CARES. Ensure constant flow of information to staff and customers. Determine pre-eligibility for for Job Access Loans and W2.

• Achieved 98% in compliance by developing, implementing, and maintaining a comprehensive quality control system through January 2012• Boosted process improvement strategies by troubleshooting issues to initiate corrective action • Decreased complacency from 6 to 3.8 average days per week• Monitored Quality Assurance (QA) procedures to adhere by over 25 employees across 5 regions • Addressed personnel on non-compliance issues to maintain compliance efficiency

Program Manager- College Readiness and Access Initiatives•Developed systemic strategies to engage girls, their families, community members, and community resources to ensure that PEARLS girls are knowledgeable and prepared for proactively transitioning from high school to college. •95% of high school seniors applied to 3 or more colleges or universities.•100% of seniors applied for at least one scholarship.•50% of high school seniors will complete a FAFSA application by March 1, 2010.

•Development of leadership skills and professional/personal goals through meetings w/ program manager, weekly trainings, and Team Service Projects.

Traveled the state of Wisconsin educating women and their supporters about Cervical Cancer and HPV. Worked with Teens and Adults.

•Coordinated environmental education activities at Brown Street Academy•Worked with Brown Street Academy teachers and students and Alice’s Garden program staff on environmental education and school gardening education.•Coordinated classroom visits to Alice’s Garden with program staff.•Coordinated and supervised activities for service learners from SUPAR High School.

•Development of leadership skills and professional/personal goals through meetings w/ program manager, weekly trainings, and Team Service Projects.