• Greeting and assisting customers: Assessed their needs and provided them with accurate information about available services and pricing. • Service coordination: Scheduled and coordinated an average of 10 service appointments per day, ensuring that customers vehicles were attended to promptly. • Management: Inventory and vendor management, customer invoicing and payment collections, staff training and development, social media management, office organization• Problem Solving: Proactively identified issues and collaborated with team members and specialty vendors to address challenges. • Utilized software such as Alldata and Mitchell• Spearheaded multiple custom build projects generating additional revenue.

• Customer Service: Provided exceptional customer service by greeting customers, assessing their needs, and offering personalized product recommendations and solutions. • Sales: Lead generation and cold calling, creating an average of 2-3 new customers per week.• Point-of-Sale Transactions: Accurately processed an average of 150 transactions per day.• Merchandising and Stock Management: Unloaded trucks and stored an average of 45 pallets of merchandise per week, checking product for quality before stocking the floor.• Training: Trained and monitored new employees.

• Specialized in custom automotive fabrication and engineering.• Customer Relations: Communicated effectively with customers to understand concerns and project needs. Educated customers on maintenance and modifications. • Vehicle Diagnosis and Repair: Performed thorough inspections and diagnostics on vehicles to identify issues. Repaired or replaced faulty components. Upgraded components upon customer request.• Business Development and Operations Management: Created and marketed the brand utilizing partnerships, networking, and social media. • Inventory and Equipment Management: Ensured parts and equipment availability through supplier relationships. • Safety and Compliance: Established safety protocols and maintained compliance according to local laws and regulations.