⚫Supported management team with big data and industry analysis to make macro decisions. Helped the team to review the events and find new opportunities of e-commerce business;⚫Performed procurement of certain types of goods such as beauty and cosmetics of NetEase's cross-border e-commerce business; placed purchasing orders through cross-border operations and verified payments; responsible for relevant bidding; ⚫Contacted and negotiated with vendors and suppliers to meet company’s sales needs; maintained long term vendors and suppliers’ relationship; collected and organized product information to meet various business needs; Assisted the manager in drafting the contract, conducting supplier qualification review, and sorting out the process system.

⚫Set up online retail sales channel based on the design of the company’s new business system; monitored sales records, ensured accurate, complete and timely vendor payments and payroll disbursements; Take responsibility of accounts included Shopify sales channel, Shop.ca, Wal-mart, Best Buy, etc. ⚫Participate in the implementation and design of warehouse sales; led the warehouse team regarding the set-up, purchase orders placement, and real-time operation during the sales campaign; ⚫Provided support to the sales and marketing department to ensure adherence to internal controls related to Accounts Payable and Payroll; tracked and monitored company’s spending.

⚫Delivered great customer services and Apple’s unique style of customer experience, such as providing solutions to customers’ inquiries; demonstrated strong communication skills and able to converse as freely and comfortably with customers in small groups as individual customers; ⚫Discovered customer needs and matched the needs with the right products through constant personal interaction; presented Apple in the way that helped customers develop lifelong relationships with Apple; ⚫Supported store team members on maintaining visual merchandising; Apple store Markville shopping center won the second place of the Net Promoter Scores improvement in Q2 FY2015 worldwide.