Alice S. Email & Phone Number

Sydney, NSW, AU

Rhodes, New South Wales, AU

The Social Approach is a social media management company for small businesses. Specialising in overall management of Instagram, Facebook and Tiktok. As well as content creations, copywriting and campaign strategies.

Balgowlah, New South Wales, AU

Sydney, New South Wales, AU

Sydney, NSW, AU

Round Rock, Texas, US

• Great and welcome guests
• Direct visitors to the appropriate person or office
• Answer, screen & forward calls
• Receive, sort and distribute mail/deliveries
• Maintain office security by following safety procedures & controlling access via the reception desk (sign in books & badging)
• Schedule meetings and meeting rooms

• Aside from my fulltime roles, during this time period I managed my own freelance makeup company specialising in Bridal, Photographic and Film makeup.
• Consulted with clients and created custom looks based on their specifications
• Conducted marketing campaigns to increase my client base (magazines and social media)
• Underwent training programs such as Illamasqua, Mac Pro & private 1 to 1s which allowed me to provide a higher level of service for my clients
• Designed and managed company website, social media pages, invoices, logo and promotions
• Created efficient timeline processes that were followed to ensure client jobs were completed in an orderly manner

US

• My key responsibility was to provide an excellent customer experience by assisting customer needs
• Worked towards key KPIs: weekly sales targets, acquire customer data, upsell targets and retail conversion
• Set weekly targets for staff members
• Provide makeup assistance to customers and offer information on new makeup trends
• Maintained a high standard of professionalism to ensure positive brand image
• Participated in marketing training sessions which influenced our approach in selling to Mac customers