Shawdi Rabiei Email & Phone Number

Dallas, TX, US

Dallas, Texas, United States

Chicago, Illinois, United States

• Analyze financial statements, personal and business credit data, pay history reports, and industry information to determine the credit worthiness of applicants and identify and mitigate structural risks
• Negotiate financial transactions with U.S. Sales Team and Dealer Finance Team and prepare transactions for documentation within limits of credit authority and company credit policy
• Develop monthly reports for U.S. Sales Team to accurately manage customer portfolios and increase sales margins

• Managed portfolio of 100+ leases per month and achieved a 98.3% lease resolution within 30 days, originating $5M+ in option financing
• Operated as primary contact for customers and provided consultation on end-of-lease options to convert terming leases to financing, lease extensions, or month-to-month agreements
• Coordinated with U.S. Sales Team to set meet and exceed lease conversion quotas and aftermarket growth goals

• Oversaw customer inquiries via telephone, email, fax and mail from U.S. and Canadian customers, Sales Team, and dealers, resolving 2,562 non-call inquiries at a 92% completion rate within a 24-hour target exceeding KPIs
• Managed active account portfolios within multiple customer relationship management systems, including Salesforce, InfoLease, and Oracle, and updated key customer and relationship information
• Developed and implemented a new, simplified documentation process for current customers based on feedback from the Sales Team and customers to reduce customer confusion

• Collaborated with U.S. Sales Team to deliver on customer’s needs and accurately create installment sales contracts, finance leases, and tax lease quotes
• Quoted 600+ customer transactions totaling $147.8M in potential new business
• Informed customer quotes and recommendations through in-depth knowledge of financing structures, equipment configuration, policy, pricing, discounts, and other terms of sale

Tuscaloosa, Alabama Area

• Served as direct point-of-contact for 10+ corporate partners, coordinating onsite campus visits and tours, scheduling interviews, and securing company representatives for Spring and Fall career fairs
• Managed day-to-day activities of visiting corporate recruiters from 50+ companies, including scheduling meetings, networking sessions, and luncheons with students
• Prospected and cold messaged accounts to cultivate leads and book meetings for potential partnerships

Tuscaloosa, Alabama Area

Greater Nashville Area, TN

Bachelor’S Degree, Marketing/Marketing Management, General

A1 European Language Certification, French Studies