Shawi Peralta Email and Phone Number
I have an extensive 6-year background in the BPO industry, encompassing roles such as Customer Service Representative, Tech Support, Account Specialist - Advisor II, and Health Advocate Sales Representative. Additionally, I have accrued 1.5 years of experience as a Virtual Assistant, Appointment Setter, and Sales/ Tech Manager freelancer. Despite being an undergraduate student at the Philippine Merchant Marine School, I have supplemented my education with short courses in English Proficiency, Korean Proficiency, and various online courses such as Social Media Management, WordPress and Marketing, Web Analytics, Email Marketing, Content Marketing, Blogging, and Affiliate Marketing, all with accompanying certificates.Throughout my professional journey, I have consistently surpassed targets by capitalizing on my robust communication skills and meticulous attention to detail. Actively seeking guidance from seasoned team members, I have completed multiple sales training programs to augment my product knowledge and sales techniques.
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Chief Of StaffApex Enterprise Solutions Jun 2024 - PresentSan Francisco Bay Area -
Client Success ManagerRaheel Bodla Business Team Jun 2024 - PresentSan Francisco Bay Area -
C3 Sales / Tech (Godaddy - Webhosting)Ibex Aug 2023 - Oct 2023Parañaque, National Capital Region, Philippinesinform clients about technical products or servicesproviding them with technical answers through the sale of Natual solutions.Inbound and Outbound Calls -
Retention SpecialistInspiro Nov 2022 - Aug 2023Makati, National Capital Region, Philippinesretain current customers and clientsInbound Calls Communicate with customers, members, or employees to increase loyalty and retain businesses or services and quickly devise solutions to problems. They primarily communicate directly with employees, customers, or members who have issues with the organization or company. -
Account Specialist, Sales Representative, Tech Support, Customer Service RepresentativeConcentrix Cvg Llc Apr 2016 - Sep 2021Pasay, National Capital Region, Philippines*Communicating with clients, Processing transactions, Managing payment schedules, Reviewing financial information, Maintaining accurate records*Resolving Network Issue, Diagnosis and Repairing Faults, Replace Equipment, Respond to troubleshooting Request.* handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.*Responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase.
Shawi Peralta Education Details
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Philippine Merchant Marine SchoolHotel And Restaurant Management
Frequently Asked Questions about Shawi Peralta
What company does Shawi Peralta work for?
Shawi Peralta works for Apex Enterprise Solutions
What is Shawi Peralta's role at the current company?
Shawi Peralta's current role is Chief of Staff at APEX Enterprise Solutions.
What schools did Shawi Peralta attend?
Shawi Peralta attended Philippine Merchant Marine School.
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