Account Specialist
CurrentEnsured timely collection of payments by providing necessary information to customers.Negotiated with clients regarding non-payment and delinquent cases.Actively engaged with management over any A/R problems to resolve them in a timely manner.Communicated with clients with precise detail regarding billing discrepancies and questions, using both Oracle and SBN databases to interact with client data, better facilitating the needs of the customer. Prepared both credits and write… Show more Ensured timely collection of payments by providing necessary information to customers.Negotiated with clients regarding non-payment and delinquent cases.Actively engaged with management over any A/R problems to resolve them in a timely manner.Communicated with clients with precise detail regarding billing discrepancies and questions, using both Oracle and SBN databases to interact with client data, better facilitating the needs of the customer. Prepared both credits and write offs on a case by case basis based on both client and company needs.Worked with customers on special billing, rebilling, lien waiver and additions or deductions per the terms of the contract.Created and implemented a monthly plan to track and achieve the area cash goals as set by the corporation. Show less