• Responds to the consumer calls with queries in accordance with the quality standards.• Have extensive knowledge of working both in ESM (Java) and CRM (Salesforce) platforms. • Process and completes the task as provided with customers satisfaction. • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.• Have a strong working knowledge of SharePoint using Power Automation.• Have worked closely with CC operations on the Internal Learning & Management System of TSC for migrating the Instructor-Led Training from MS Teams to LMS.• Prepare notes for transactional history of the customer accounts including assessment of refunds and price adjustments.• Recommends potential products or services to management by collecting and analyzing customer needs.

- Works closely with the Community Mediation Coordinator to provide exemplary service to the public- Processing intake calls- Managing cases- Providing mediation on selected cases- Assisting in the development and facilitation of training and providing outreach.

• Serves the customers by providing relevant product and service information.• Attracts potential customers by answering product and service questions and suggesting information about other relevant services.• Maintains financial accounts by processing customer adjustments.• Recommends potential products or services to management by collecting and analyzing customer needs.• Prepares product or service according to the customer’s specifications.• Must work on the line maintaining the company’s full-service concepts.• Contributes to team effort by accomplishing related results as needed.• Develop and maintain positive working relationships with others and work toward the goal of customer satisfaction.

• Lived up to the standard of customer satisfaction of the company while serving the customer.• To be able to respectful approach to clients while receiving and processing the payment through the cash register.• Showed Reliability and flexibility in performing the task at different sections of the shop.• Showed the ability to work on my own initiative is a key to run the store in a smooth manner.• Knowledge of basic health, safety, and hygiene standards for maintaining good food quality.• Demonstrated the ability to remain calm under pressure.

• Developed the ability to work under pressure to the assigned matters from the Senior Partners and the clients.• Erudite the ability to manage multiple court cases and their legal documents at the same time to the satisfaction of customer service.• Had a great experience by working as a part of a team with some highly trained lawyers of the land.• Maintained good organizational skills by organizing different cases at different sections.• Had an opportunity to draft several forms of Court Documentation and other legal documents such as contracts to be delivered at the stipulated time.• Learned the concept of research and analysis of a given case both in academic level and practical experiences.• Built the ability to work on my own initiative on a given task and/or as part of a team.• Recondite the importance to remain calm under pressure.• Developed strong communication and leadership skills through client interviews and leading a legal team.

• Developed the ability to work under pressure during the busy months of filing the tax returns and company returns to the governing body.• Had a wonderful experience working with accounts team members to perform the task with ease and on time.• Preserved all the different accounts in different sections as part of my organizational skills for the Company Board Meetings and PowerPoint presentations.• Prepared several types of account sheets via Excel and mailed them to numerous recipients through Outlook.• Sensed the importance to be able to work on my own on an important account matter and/or as part of a team.• Grew strong communication skill by presenting the accounts presentation before the Directors and leadership skills leading an accounts team.