Shawkat Bhuiyan Email and Phone Number
I am a ๐๐จ๐ซ๐ฐ๐๐ซ๐-๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐ท๐๐๐๐ก๐๐ ๐๐๐๐๐ ๐๐๐๐๐๐ก๐๐๐ ๐ฟ๐๐๐๐๐ who leverages extensive industry expertise to help organizations scale and expand capabilities. As a trusted advisor to executive leadership, I am a change agent who bridges the gap between business and technology, enabling the Business to increase market share, improve delivery, increase operational efficiency, introduce innovation, and new business models, above all, creating a collaborative organization that supports continuous improvement. I have deep expertise in change management across industries: Financial Services, Insurance, Healthcare, Telecommunications, Retail, Utilities, and Government with a common theme of aligning technology to the business needs, leading end-to-end transformation, from strategy through successful execution. A few key achievements include, but are not limited to:- Led digital transformation for BMO US, shifting to customer-focused solutions for the SME segment that reduced account opening and lending processing times, boosted profitability, and transformed a losing business to a +25% gain in 3 years.- Pioneered GenAI-powered chatbots for a retail bank, improving branch and contact center efficiency.- Deep M&A experience on both buy and sell sides, involved in 6+ major initiatives, including a 500-branch $11B bank acquisition; managed the architecture & integration to fuel growth; doubled revenue, and reduced operational cost $200M within the first year.- Set strategy and architecture for a record-breaking digital bank launch within 12 months; led the team to leverage a new core banking system, enabled digital onboarding and customer service; Alto earned top ranking in the US in 2023.Areas of Expertise: - CTO | CDO | CAIO | Chief Architect - Digital Transformation - GenAI, Machine Learning, Analytics - Innovation & Net-Gen Technologies - Mergers & Acquisitions (M&A)- Technology Strategy & Planning - Enterprise Architecture & Governance - IT Delivery & Operational Improvement via DevSecOps - Change Management: Planning, Execution & Delivery - Talent Management | High-Performance Team Building - Vendors | Contracts | Partnerships - Security | Risk | BSA| AML | KYC | Privacy | Regulatory Compliance - Cloud Computing & ServicesI am on LinkedIn to share, learn, and grow - I welcome new connections and relevant industry conversations. Detailed list of case studies available upon request.Check out my articles at www.Ideanics.com/Blog
Ideanics Cxo Advisors
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Cxo (Cio, Cto, Cdo, Caio, Cmo) Advisor - Executive Consultant And Business PartnerIdeanics Cxo AdvisorsUnited States -
Cxo (Cio, Cto, Cdo, Caio, Cmo) Advisor - Executive Consultant & Business PartnerIdeanics Cxo Advisors Mar 2024 - PresentI offer advisory services to CXOs to unleash enterprise potential for: โข Growth Acceleration & Agilityโข Optimized Operational Efficiency & Future-Proofed Architecture โข Quantifiable Outcomes (7โ10-year Total Cost of Operations with 2-3-year ROI)My focus on digital transformation approach prioritizes customer-centricity:โข ๐๐๐ง๐๐, ๐๐, ๐๐ง๐๐ฅ๐ฒ๐ญ๐ข๐๐ฌ: Operational excellence, growth, CX, managing risk, privacy, regulatory compliance, real-time integrated quality data, actionable insights, personalized offers, and pricing.โข ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ ๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐๐ ๐๐๐ง๐ญ๐ซ๐ข๐๐ข๐ญ๐ฒ: CX and EX optimization, CRM & omni-channel contact management, personalization.โข ๐๐ง๐ง๐จ๐ฏ๐๐ญ๐ข๐จ๐ง ๐๐ง๐ ๐๐ซ๐จ๐ฐ๐ญ๐ก ๐ฐ๐ข๐ญ๐ก ๐๐๐๐ฎ๐ซ๐, ๐ ๐ฎ๐ญ๐ฎ๐ซ๐-๐ฉ๐ซ๐จ๐จ๐ ๐๐: Architecture meeting evolving business needs, cost transparency, resiliency for critical E2E business processes.โข ๐๐ญ๐ซ๐๐๐ฆ๐ฅ๐ข๐ง๐๐ ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ: E2E process simplification and automation. Selective use of RPA and no-code automation. โข ๐๐ญ๐ซ๐๐๐ฆ๐ฅ๐ข๐ง๐ ๐๐๐/๐๐๐/๐๐๐/๐๐๐ ๐๐จ๐ฆ๐ฉ๐ฅ๐ข๐๐ง๐e: With enhance customer experience.โข ๐&๐: Navigate M&A seamlessly with Due Diligence, Blueprinting, Integration, Architecture, Execution, Exception Test Cases, Execution Risk Scenarios and Mitigation.โข ๐๐๐ง๐ค๐ข๐ง๐ ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง: Technology assessment for Core, Channels, and Operations; Transformation Roadmap, Architecture, Execution. โข ๐๐ฆ๐๐ซ๐ญ ๐๐๐๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐จ๐ง: Leveraging Cloud, AI/ML, and newer technologies strategically. I am a strategic partner driving breakthrough results connecting business domains, end-to-end processes, data flows, and people. Reach out to discuss your goals and how we can partner to achieve them. -
Head, Technology Strategy, Business Consulting & Architeture - Chief ArchitectBmo U.S. Apr 2017 - Feb 2024Chicago, Illinois, UsAs a key technology leader, I delivered strategies and roadmaps to achieve ambitious growth (4x) and efficiency targets for BMO US. I oversaw the bank's digital and efficiency agenda across retail, small business, and wealth units, influencing a $600M+ IT budget.Achievement highlights include, but are not limited to: โข ๐๐ข๐ ๐ข๐ญ๐๐ฅ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง: Led strategy & architecture for digital transformation, shifting to customer-centric solution for business banking. Reduced processing times, improved customer experience, and transformed a -23% loss to +25% gain in 3 years. Automated credit decisions facilitated booking over $2 billion in loans annually.โข ๐๐ข๐ ๐ข๐ญ๐๐ฅ ๐๐๐ง๐ค ๐๐๐ฎ๐ง๐๐ก: Collaborated with senior executives to launch a successful digital bank (Alto) as a separate brand within a record-breaking 9 months. Alto became the best US digital CD bank in 2023 and drove $4 billion in deposits within its first year. The architecture enables future business opportunities like Banking-as-a-Service.โข ๐&๐ ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐จ๐ง: Led successful technology and business process integration for large-scale M&A activities, including a $11 billion bank acquisition, doubling revenue, and reducing operational costs by $200 million within a year. โข ๐๐จ๐ซ๐ ๐๐๐ง๐ค๐ข๐ง๐ ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง ๐๐จ๐๐๐ฆ๐๐ฉ: Defined roadmap for enterprise transformation, enhancing agility, supporting new offerings, markets, open banking APIs, and regulatory compliance. Forecasted for 50% cost reduction for regulatory compliance. โข ๐๐๐ & ๐๐๐ซ๐ฌ๐จ๐ง๐๐ฅ๐ข๐ณ๐๐ญ๐ข๐จ๐ง: Increased sales 20% year-over-year by integrating personalized offers and relationship pricing solutions for a superior customer experience.Please contact me to discuss any of these initiatives in more detail. -
Head, Enterprise Architecture, Wealth Managment, Private Banking, Us Banking, Insurance, Online BankBmo Financial Group Feb 2010 - Mar 2017Toronto, On, Ca๐๐ฉ๐๐๐ซ๐ก๐๐๐๐๐ ๐๐๐ง๐ค ๐๐ซ๐จ๐ฐ๐ญ๐ก & ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐งโข Led architecture & roadmaps for BMO Harris & BFC, enabling organic & M&A growth (e.g., doubled size through M&I Bank integration).โข Delivered AML & regulatory integration for a next-gen system, driving 20% sales increase with customer-focused marketing.โข Implemented automated KYC/KYB solutions, reducing back-office activities by 50%.โข Developed future-state vision for Commercial Banking, aiming for top 5 US ranking within 5 years. โข Modernized Treasury Services like Payments (Payment Gateway, ACH, real-time payments), Receivables/Lock Boxes, Virtual accounts, etc. improving customer retention and loyalty. โข Increased sales 20% with personalized offers leveraging customer-360 data.โข Consolidated Private Wealth CRM with retail banking CRM increasing referrals and cross-sale by 30% for premier customer segment. -
Partner, Management & It ConsultingSfc Consulting 2008 - Mar 2010๐๐ซ๐๐ก๐ข๐ญ๐๐๐ญ๐๐ $๐๐๐๐ ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง ๐๐จ๐ซ ๐๐๐ฃ๐จ๐ซ ๐๐๐ง๐๐๐ข๐๐ง ๐๐๐ฅ๐๐๐จ๐ฆI spearheaded the development and implementation of a comprehensive enterprise architecture practice at a leading Canadian telecom company. This initiative, instrumental in a $300 million business transformation program, standardized business processes and IT systems across all key departments. This streamlined approach fostered greater operational efficiency, improved customer services, and laid the foundation for future growth for over a decade.
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Associate Partner - Strategy ConsultingAccenture 2006 - 2008Dublin 2, Ie๐๐ซ๐จ๐ฏ๐ ๐๐๐ฅ๐๐ฌ & ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐๐ ๐๐ข๐ ๐ก-๐๐ฆ๐ฉ๐๐๐ญ ๐๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌโข Led pre-sales for IT solutions (BPM, SOA, Enterprise Integration) exceeding customer needs, resulting in a reduced sales cycle time through a process improvement playbook.โข Delivered a service delivery platform for a major Australian telecom, consolidating mobile content management and reducing technology diversity.โข Led business process and performance improvement for a utility company, identifying a 30% waste reduction opportunity and implementing a 3-year roadmap.โข Streamlined a pharmaceutical company's drug approval process via automation, reducing time from years to 2 years. -
It ArchitectIbm Canada 1996 - 2006Armonk, New York, Ny, Us๐๐๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ข๐ ๐๐๐๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง ๐๐จ๐ซ ๐ ๐จ๐ซ๐ญ๐ฎ๐ง๐ ๐๐๐ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌโข Partnered with C-suite executives across technology and business domains to solve complex challenges.โข Developed and executed multi-year IT strategies for diverse sectors (banking, insurance, telecom, etc.).โข Managed large, cross-functional teams to design and deliver high-impact solutions.โข Delivered healthcare solutions like a province-wide single patient record system (Alberta, Canada).โข Led the design of a cross-LOB order handling system for a major telecom, enabling a transition to a customer-centric business model. Reduced product introduction time and order handling time, while automating front-to-back-office processes and streamlining CSR training. Decreased average order handling time by 15+ minutes (33%). Automated front-to-back-office processes. Reduced average CSR training time from eight weeks to three weeks. -
Lead Software ArchitectNortel Jan 1995 - Oct 1996Ca -
Human Factors LeadAecl Jan 1993 - Dec 1994Chalk River, Ontario, Ca
Shawkat Bhuiyan Education Details
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University Of SaskatchewanComputer Science (Cognitive Science & Artificial Intelligence) -
University Of Petroleum & MineralsComputer Science -
Faujderhat Cadet College
Frequently Asked Questions about Shawkat Bhuiyan
What company does Shawkat Bhuiyan work for?
Shawkat Bhuiyan works for Ideanics Cxo Advisors
What is Shawkat Bhuiyan's role at the current company?
Shawkat Bhuiyan's current role is CXO (CIO, CTO, CDO, CAIO, CMO) Advisor - Executive Consultant and Business Partner.
What schools did Shawkat Bhuiyan attend?
Shawkat Bhuiyan attended University Of Saskatchewan, University Of Petroleum & Minerals, Faujderhat Cadet College.
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