Recommind is now OpenText. The established industry leader in eDiscovery, contract analysis, and search for legal and compliance teams has joined the worldwide leader in enterprise information management. Discover what matters—in your litigation data, contract repository, or virtually anywhere across your enterpriseOpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. - Identify and assign leads according to standardized qualified lead criteria and best practices- Qualify and develop new contacts within defined prospects and customer accounts- Create and develop account profiling while building customer/prospect relationships for assigned accounts- Oversee lead management and tracking- Support the Executive programs (ie. CIO Executive Forum at EW, CIO Summits and other C-level tracks) follow up phone call requirements for these events and work with FMs to ensure pipeline acceleration metrics are being met- In conjunction with the Marketing team and the Sales Channel, initiate, develop and manage outbound opportunity discovery calls and email campaigns- Follow-up on Marketing activities in a timely, organized manner

Performance Highlights: Secured the division's largest ever single order ($207,000) through innovative product design, excellent communication and diagnostic selling. Achieved double-digit annual sales growth each year Promoted from Internal Sales Rep to Institutional Sales Manager at end of year one.Established significant recognition for previously unknown product line with high profile accounts including Parks Canada, Orange County, CA, Disney, Universal Studios, US Army and the Cal State University Network.Oversight of Commercial Sales Division including recruitment, training and motivation of 50+ Sales Agents across the USA and Canada, dramatically increasing company customer base.Responded to public and private RFPs and bid solicitations; frequently achieved Eagle One product specification within bids though communication and presentations to Specifiers and Architects.Designed, implemented and adjusted promotions, sales plans and programs based on degree of success and external market forces.All business development functions including product development, product roll-out, key account management, C-level executive relationship building, contract negotiation and order fulfillment. Worked to establish custom solutions through diagnostic communication.Developed ‘Sales Kits and Market Packs’ for use by agents, dealers and providing support by developing sales tools, entering orders and regularly addressing customer questions and concerns.Oversight of marketing, newsletters and all other communications to Sales Agents and a commercial prospects list exceeding 6,500 contacts.Communicated order acknowledgements, shipping acknowledgements and follow up service.

Skillfully moved freight, stock, and other materials to and from storage, production areas and loading docks in an expeditious and responsible manner;Inspected product load for accuracy, paying strict attention to detail; Identified stock tags and analyzed stock levels, reporting shortages and irregularities to management;Reported and solved part shortages with both management and suppliers;Collectively implemented and achieved bronze status in World Class Manufacturing philosophy, attaining the highest rating of any Chrysler plant in North America (April 2012).

Prepared affidavits, accounts, immigration forms and legal correspondence via Microsoft Office, ensuring privacy and accuracy within paper and electronic filing systems;Demonstrated superior interpersonal skills and compassion in meeting with clients in person, via telephone and via email to gather details of immigration cases, maintaining the strictest confidentiality;Gathered and analyzed research data, such as statutes, decisions, legal articles, codes and documents, displaying accurate and succinct communication in reporting findings to Lawyers and senior colleagues;Employed organizational skills and methodical consistency in keeping and monitoring legal volumes to ensure an up to date and orderly legal library.