Shawn Smith Email and Phone Number
Experienced Technology Operations Executive that specializes in bringing technology and people together. I have a proven track record of building high performing teams through empowerment and accountability. My success is based in these foundational Skills:LEADERSHIP AND TEAM DEVELOPMENT - I work with team members of different levels, skill sets, and backgrounds and integrate them into a fully functional and dynamic team. I help them see the strengths in themselves as well as the strengths in each other. Through collaboration and brainstorming we all benefit from helping each other build innovative ideas to meet and exceed expectations. IT Integration - IT can be our greatest strength or a stumbling block in business growth. I have helped companies integrate technology through all stages of business growth and restructuring. I have learned that knowing when to implement new technologies is as important as how. Implementing and integrating new technologies is vital for a company but should be done at the right time and in the right way. This is a skill I am very proud to contribute to companies. PROJECT/PROCESS MANAGEMENT - I have had the opportunity to analyze and implement many software and business process solutions throughout my career at all levels of the corporate structure. I enjoy analyzing different technology and process solutions to identify those that will truly cut down on time, resources, and frustrations. I incorporate team building, technology integration and project leadership tools. SQL DATABASE MANAGEMENT - Databases can be overwhelming and daunting to most end users and the data administrators have a hard time knowing what to do with the data they collect. I have been able to help the end users understand the power of the data they collect, the administration to see the potential knowledge found in the data and helping the database management team know how to extract and publish that data in a readable format. Data is everything. APPLICATION/REPORT GENERATION - All the information in the world is useless if you cannot put it into a format that can be evaluated and understood. I specialize in deciphering the information determining what is relevant and generate reports that make it easy to see the information needed for company leadership. A great report can make running a business easier, more efficient, and profitable.I would love to connect and put these skills to work for you. I am available any time at ShawnSmith1110@outlook.com
Jks Holdings Inc.
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Jks Holdings Inc.Phoenix, Az, Us
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Director Of OperationsJks Holdings Inc. Jan 2023 - PresentEdmonton, Ab, Ca
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Director Of Operations/ItFamily Service Agency Sep 2021 - PresentPhoenix, Arizona, Us -
Operations ManagerMods Hot Rod Shop May 2016 - Sep 2021Leading operations and administrative support efforts. Responsible for HR functions and getting all new employees established in insurance and payroll. Oversee all IT function and programs, including billing and payroll. Ensure all online systems and social media is up to date and accurate. Manages the relationship between clients and the shop. Modified and strengthened the roles of the fabrication team and paint departments. Prepare and submit status report regarding all projects to the administration team. Coordinate and plan all new builds with the administration team. Responsible of all current and new developmental trends. Ensures all quality standards have been met. Attend all shows and create new relationships and customer base. • Increased profit by 10% and cut production time in half by implementing new technologies. • Lead the company’s internal project management to decrease production time by 50% and improve customer satisfaction. Also realized a 10% increase in production.
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Vice President Of Research And DevelopmentClaimtrak Jan 2013 - May 2016Oversaw developmental operations and software support. Modified and strengthened the roles of the development team. Monitored all new development trends within the market. Coordinated strategic planning with all development staff to ensure alignment with new standards. Facilitated new development and software standards implementation in cooperation with agencies. Prepared and submitted status report regarding of projects progress directly to the Chief Executive Officer.
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Chief Operations OfficerClaimtrak Systems Inc 2004 - Jan 2013Accountable for overall operation of various functions, including the IT, Employee Development, Customer Support, Account Management, and Accounting Departments. Assumed Human Resources functions, including hiring and training of new staff. Closely monitored progress of all teams to ensure they were all working toward meeting of goal and objectives. Led and mentored fellow employees and team members. Collaborated with CEO in carrying out an initiative to improve software and meet new requirements.• Created a high-performance culture by identifying and building teams and strong and empowered leaders. Significantly increased company morale and a 25% increase in productivity.• Increased overall production by 30%, reduced duplicated work by 25%, and increased software reliability by improving and centralizing the communication between the clients and the developers. Cut turnaround time on requested products by 25% and programming time by 30%.• Developed and managed budget, enabling revenue to substantially grow profitability from $500,000 a year to over $5 million a year
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Lead Application Developer And Data AnalystClaimtrak - A Remarkable Health Company Jan 2003 - Jan 2004Developed team to support clinical software while developing new processes and features. Monitored new development trends within the market. Coordinated strategic planning with development team, customer support, and sales execution to ensure new development was aligned with new standards. Directly interacted with clients to gather necessary requirements and maintained contact to ensure needs were met.• Developed software that reduced development time by 50% and increased profitability by 100%. Drastically improved system reliability and customer satisfaction while reducing turnaround time by over 50%.• Identified a significant loss in time and productivity due to the way software was being hosted allowing for an opportunity to use new technologies. Technology updates increased customer satisfaction - on a 1-5 scale went from a score of 3 to 4 after only six months – and created a more stable software and doubled developer productivity.
Shawn Smith Education Details
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Devry UniversityGeneral
Frequently Asked Questions about Shawn Smith
What company does Shawn Smith work for?
Shawn Smith works for Jks Holdings Inc.
What is Shawn Smith's role at the current company?
Shawn Smith's current role is Technology Operations Executive | Strategic Planner | Agile Revenue Growth |Leadership | Software Developer | Team Development | Risk Management.
What schools did Shawn Smith attend?
Shawn Smith attended Devry University.
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