Shawn Armstrong Email and Phone Number
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Experienced Digital Transformation leader with over 20 years of expertise in Business Development, Account Management, Global Team Leadership, and Technical Proficiency across AWS, Google Cloud, and Azure platforms. Skilled in Program Architecture, Engineering Management, Process Design, and Project Management, delivering value to top-performing global clients.As the Associate Director of Delivery at BeyondSoft, I oversaw a global team comprising engineers, architects, project managers, and scrum masters, utilizing Agile & ITSM methodologies to provision and deliver cloud platforms for Toyota.My expertise extends to integrating various facets of operations, program management, requirements analysis, business analytics, project delivery, customer relationship management (CRM), project management, software development life cycle (SDLC), and business intelligence (BI) into my role. I am passionate about aligning technology solutions with business objectives, spearheading operational improvements such as CI/CD pipelines; leveraging cloud technologies and automation solutions to enhance operational efficiency and reduce costs.Additionally, I excel in people management, fostering team collaboration, and advancing client satisfaction through effective communication and interpersonal skills. I have a proven track record of monitoring and tracking team performance using Key Performance Indicators (KPI), while also monitoring industry trends to promote personal and team growth.My proficiency with a plethora of tools including SaaS/digital products like ServiceNow, Microsoft Excel, SQL, SharePoint, and Atlassian tools for capacity planning, product management, portfolio management, product delivery, roadmaps, and project plans, along with my certifications in AWS Cloud Practitioner, MCSE, A+, and Scrum: Advanced, equip me with the necessary skills to excel in diverse industries such as marketing, energy, artificial intelligence (AI), security, finance, medical, or automotive.I am actively seeking opportunities where I can apply my expertise to contribute to innovation and growth within these industries.
Metrotechnet
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Business Technology ConsultantMetrotechnet Jan 2003 - PresentPlano, Tx, UsKey Responsibilities:Client Assessment and Strategy Development:- Conduct comprehensive market research and competitive analysis to understand the client’s industry and target audience.- Collaborate with clients to identify their marketing goals and business objectives.- Develop customized marketing strategies that align with client needs and drive business growth.Campaign Planning and Execution:- Design and implement multi-channel marketing campaigns, including digital, social media, email, content marketing, SEO, and SEM.- Create engaging and compelling content that resonates with target audiences and drives conversions.- Monitor and analyze campaign performance, providing insights and recommendations for optimization.Lead Generation and Customer Acquisition:- Develop and execute lead generation strategies to attract and nurture high-quality leads.- Implement customer acquisition tactics to increase the client’s customer base and enhance retention rates.- Utilize CRM systems and marketing automation tools to track leads and measure campaign effectiveness.Performance Reporting and Analysis:- Provide clients with regular performance reports, highlighting key metrics and campaign results.- Analyze data to identify trends, insights, and areas for improvement.- Make data-driven recommendations to refine marketing strategies and achieve better outcomes.Client Relationship Management:- Build and maintain strong relationships with clients, acting as their trusted marketing advisor.- Communicate effectively to ensure client satisfaction and address any concerns or feedback.- Stay up-to-date with industry trends and best practices to continuously bring fresh ideas to clients.
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Associate Director Of Platform Delivery On Assignment At Toyota Motors North America (Cepo)Beyondsoft Jan 2023 - Apr 2024Bellevue, Washington, UsLed engineering and project teams to ensure the sustained availability of a 50M portfolio of applications at an impressive KPI of 99.92% & consistently achieved a high level of security compliance at 99.5%, using security audits to proactively mitigate risks and fostering a secure environment.My strategic leadership role of platform / infrastructure delivery manager required wearing many hats including resource management / time tracking for executive oversight, transforming a project team into Agile format, and spearheading infrastructure preparation for special events such as the Super Bowl. Other responsibilities extended to financial management (FINTECH), where I've directed infrastructure cost reduction efforts; monitoring, tracking and forecasting costs, maintaining team/vendor budgets, and aligning resources per stakeholder priorities. In the last year, under my leadership, over 60 major initiatives have been accomplished, significantly enhancing application security and stability. I expanded team scope and prioritized projects by developing a comprehensive 3-year roadmap, fostering increased efficiency and goal alignment.I led and coached Agile management processes and principles.I defined and oversaw control processes for consistent portfolio delivery, resource management, and management of each project scope.I identified and implemented process improvements that delivered efficiency, quality, and timely completion of deliverables.I managed department and portfolio risks / schedules / velocity & identified and implemented metrics to measure portfolio performance. -
Associate Director Of Delivery On Assignment At Connected Technologies (Hxf)Beyondsoft Apr 2020 - Jan 2023Bellevue, Washington, UsAt Connected Technologies, I spearheaded the delivery of cloud-based platform services and support, leading a global team of DEVOPS/SRE engineers, architects, project managers, and scrum masters. Utilizing agile and ITSM methodologies, I oversaw the provisioning and delivery of the cloud platform, creating new infrastructure using Infrastructure as Code (IaC) for servers, Kubernetes, databases, storage, container platforms, etc.Ensuring alignment with stakeholders, project managers, scrum masters, and senior managers, I continuously advocated for innovative automation to empower app teams and alleviate engineer and architect workloads. Responsibilities extended to interviewing, hiring, onboarding, and training new team members—both technical and non-technical.I evaluated 3rd party tools, managing contracts/relationships with vendors, and stayed informed about trends to leverage new concepts for the team. Leading SWOT analysis sessions, I made recommendations for improvement.As the point of contact for communications within the Horizontal Cross-Functional/Platform Engineering team, I coordinated efforts between multiple projects, providing leadership input on personnel decisions, 3rd party apps, staffing, and overall strategy.I created, implemented, and enforced new standards, processes, and procedures to increase team efficiency. Maintaining an in-depth understanding of future business needs, I supported the alignment of IT projects with cloud architecture and strategies.In addition, I developed decks and presentations for leadership, meta scrums, and executive product and portfolio reviews. Providing metrics to management, I empowered them to make critical technology/business decisions. Proactively identifying new technical solutions, I evaluated and recommended options to management, enabling the development of visions and strategies.
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Devops Manager - App Modernization & CtpaBeyondsoft Oct 2018 - Mar 2020Bellevue, Washington, UsAt Toyota Motors North America, I oversaw an infrastructure platform team who using Terraform developed highly available, scalable and redundant cloud infrastructure using cloud platforms and services using Amazon Web Services and doing it while employing DEVOPS methodologies and workflows. This team was responsible for providing the platform and pipeline template which other parts of the organization would use.My primary projects here consisted of app modernization & migration of several internal and customer facing apps from JBOSS to Serverless & Beanstalk frameworks in the AWS cloud. Audited cloud infrastructure for vulnerabilities and drove projects to mitigate those issues. Lead Super Bowl project which consisted of coordination with multiple global teams and analysis of web analytics, traffic and response during the Lexus commercial featured during the Super Bowl.
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Chief Technology OfficerEsa (Startup) Mar 2018 - Oct 2018Used business analysis techniques to review business plans for entrepreneurs, including a world-famous sausage company, a IoT trailer tracking company, a cigar bar and a holding company. I developed, proposed and presented strategies to increase business efficiency and profits, typically employing Amazon Web Services cloud services, Office 365, Blockchain, IoT, software design and AI. I assembled a world-class teams of consultants to implement that strategy and oversee projects using Agile methodology / JIRA to facilitate that project. Designed and maintained project scope, project standards, and agreements.Interfaced with stakeholders at all levels to ensure project priorities are aligned with business needs and expectations.
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Senior Project ManagerDxc Technology Mar 2018 - Sep 2018Ashburn, Virginia, UsLead numerous projects, including a global multi-million dollar infrastructure upgrade to deploy new hardware and several software upgrade projects, all of which involved meetings, status updates, reporting and coordination with Networking, Engineers, Technical Field Services, Change Management and United Airlines management. Traveled to various locations to meet with airline and data center management as needed. The results of the upgrades lead to increased data retention, stabilization of services (particularly for smaller, remote sites) which protected the airlines valuable data.Determined data retention, backup, storage procedures and policies for the most important data center of the airline. -
Senior Project ManagerHewlett Packard Enterprise Mar 2012 - Mar 2018Houston, Texas, Us -
Project ManagerHp Mar 2001 - Mar 2012Palo Alto, Ca, UsManaged a team of server engineers, software developers in Charlotte, NC and Houston, TX with a task of developing electronic boarding passes. This multi-million dollar project was mission-critical, required high-availability, meant coordinating a geographically disperse team of developers, engineers and managers. Lead weekly meetings, provided status reports and reported progress directly to the cluster manager. Trained my replacement and promoted to the Backup / Storage team where as a team lead, I met with vendors to review infrastructure / storage solutions which lead to a $5M+ hardware purchase.
Shawn Armstrong Skills
Shawn Armstrong Education Details
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Dallas CollegeNetworking & Music -
University Of North TexasGeneral
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Dallas CollegeMusic Production
Frequently Asked Questions about Shawn Armstrong
What company does Shawn Armstrong work for?
Shawn Armstrong works for Metrotechnet
What is Shawn Armstrong's role at the current company?
Shawn Armstrong's current role is Technology Consultant/Marketing Consultant | I use technology to empower businesses, build brands & generate new business for Outdoor Living Businesses, Auto Repair Shops, Men's Health, Construction Cos & More!.
What is Shawn Armstrong's email address?
Shawn Armstrong's email address is sh****@****oft.com
What is Shawn Armstrong's direct phone number?
Shawn Armstrong's direct phone number is +197260*****
What schools did Shawn Armstrong attend?
Shawn Armstrong attended Dallas College, University Of North Texas, Dallas College.
What are some of Shawn Armstrong's interests?
Shawn Armstrong has interest in Children.
What skills is Shawn Armstrong known for?
Shawn Armstrong has skills like Web Design, Storage, Disaster Recovery, Online Marketing, Seo, System Admin, Fortune 500, Fortune 1000, Online Advertising, Voip, Cisco Voip, Vpn.
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