Shawn Brewer work email
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Driven product manager leveraging a strong background with more than eight years of experience as an implementation consultant, senior business systems analyst and business operations analyst. Earned a certificate in product management from the University of Texas McCombs School of Business while solidifying whole product experience, design thinking and product health analytical skills. Technically skilled in the software development lifecycle, project management methodologies and business/technical requirements definition. Extensive experience leading cross-functional teams, managing stakeholders and solving problems with technical solutions. Recognized by multiple clients for my empathetic communication style, responsiveness to their inquiries, consultative approach and issue management. Excited to empower teams that build and deliver innovative products by leveraging my experience leading cross-functional teams, managing stakeholders and solving customer problems.Key Strengths: Achiever, Focus, Responsibility, Consistency, IncluderProduct Management Skills: Stakeholder Management, Prioritization, Key Performance Indicators (KPIs), Objectives & Key Results (OKRs), User Story Mapping, Product Roadmaps, Product Backlog, Sprint Planning, Wireframing, Prototyping, Data Analysis, Business Analysis, Quantitative Analysis, Qualitative Analysis, Market Analysis, Design Thinking, Whole Product Experience, A/B TestingNon-Technical Skills: Relationship-building, Decision-making, Leadership, Consulting, Communication, People Management, Problem-solving, Critical Thinking, Organization, Teamwork, Coaching, Training, Customer ServiceTechnical Skills: Agile & Waterfall Project Management Methodologies, Software Development Lifecycle, Jira, Confluence, Miro, InVision, Balsamiq, ProductPlan, FullStory, Google Analytics, Google Optimize, Tableau, SQL, Database Management, Microsoft SQL Server Management, Business & Technical Requirements Definition, Quality Assurance Testing, User Acceptance Testing, Slack
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Product ManagerWtwAustin, Tx, Us -
Product ManagerWtw Dec 2022 - PresentLondon, England, GbVia Benefits by WTW, Benefits Accounts Product Team -
People ManagerWtw Aug 2020 - PresentLondon, England, Gb- Manager for multiple business analysts; Support their career growth by creating goals, development plans and providing coaching and training to become proficient in competencies and responsibilities- Facilitate mid-year and end-of-year performance reviews with direct reports by evaluating performance, providing feedback, identifying growth opportunities and assisting with promotions- Directly involved in the hiring process for business analysts, developers and project managers by participating in recruiting, interviewing, onboarding, and training
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Senior Business Systems Analyst & Implementation ConsultantWtw Mar 2016 - Jun 2023London, England, Gb- Function as an implementation consultant and subject-matter expert for clients and internal teams with deep knowledge of our benefits administration system and employer health and welfare benefits plans, industry best practices and standards- Lead cross-functional, software-development, implementation teams of analysts, developers, project managers and administrators with a common goal to implement and maintain our benefits administration system for clients leveraging the software-development lifecycle- Partner with clients to learn their business objectives and challenges, identify ways our system can improve their lives and manage their expectations to ensure a smooth delivery as priorities change daily- Maintain and prioritize backlog of system changes, enhancements and issues to ensure projects are delivered timely while minimizing production issuesKey Accomplishments:- 2022 Colleague of the Year Award- Recognized by multiple clients for communication style, responsiveness to their inquiries, consultative approach and issue management- Implemented our benefits administration system for four clients with an implementation lifecycle of one-year each- Designed user interface, data-entry screens in our benefits administration system to replace paper forms for a client with hundreds of administration users, decreased the process turnaround time by 40% and reduced the number of data errors by 50%- Consulted a client on their employee self-service website upgrade where complex customizations were required to support multiple benefit plan years for more than 200 employer groups- Solutioned a prospective direct billing process for a client’s benefits package which required complex customizations since our system did not support prospective processes; Consulted client on system capabilities and limitation associated with prospective processes
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Business Operations AnalystTorchmark Corporation Jun 2014 - Mar 2016- Led projects for various business units and stakeholders from initial planning to post-implementation review- Partnered closely with stakeholders such as Executives, IT, Marketing, Customer Service, Legal, Underwriting and Administration, became a subject-matter expert on their business objectives, challenges and operations, represented them throughout projects to ensure their business interests were understood and project outcomes exceeded their expectations. - Tracked and analyzed operational results and trends, identified process improvement and cost-saving opportunities and led initiatives to implement suggested improvements Key Accomplishments:- Partnered with IT, Marketing and Customer Service to design and develop the first version of a mobile application and website for Globe Life and Accident Insurance Company, a Torchmark Corporation subsidiary- Developed a partnership with a funeral planning company to add value for our life insurance customers and increase revenue by creating a need for our policyholders to increase life insurance coverage
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Student AmbassadorBloomberg Lp Aug 2013 - May 2014New York, Ny, Us- Created marketing and promotional strategies for the Bloomberg Aptitude Test, a financial aptitude test used by students and employers - Worked with finance professors to integrate the test into their curriculum - Gave presentations to classes - Administered and proctored multiple 2-hour test sessions -
Business Analyst InternTorchmark Corporation May 2013 - Jul 2013Competitive internship with weekly interaction with board members, executives and senior leadership, a competition to create a business proposal to increase revenue or reduce costs by $1m per year and a full-time job offer based on exceptional performanceKey Accomplishments:- Competed on a team with two interns to develop a business proposal for a premium assistance program that would increase revenue by $1 million per year; Presented the proposal to the CEO and Sr. VPs- Analyzed customer service business results and trends, suggested and implemented improvements and reduced costs by $65,000
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Student AmbassadorEnhanced Learning Center Sep 2011 - May 2013- Answered questions students had about tutoring and supplemental instruction programs - Answered phone calls - Checked students in and out of their tutoring sessions - Answered student, faculty, and staff questions - Assisted staff with unique and on-going projects/activities
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Student MentorEnhanced Learning Center Sep 2011 - Nov 2011- Mentored six freshmen for six weeks - Met with each student to discuss progression through college and adjustment to college life
Shawn Brewer Skills
Shawn Brewer Education Details
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Texas Mccombs School Of BusinessProduct Management Certificate -
University Of Arkansas, Sam M. Walton College Of BusinessFinance - Investment And Money Management
Frequently Asked Questions about Shawn Brewer
What company does Shawn Brewer work for?
Shawn Brewer works for Wtw
What is Shawn Brewer's role at the current company?
Shawn Brewer's current role is Product Manager.
What is Shawn Brewer's email address?
Shawn Brewer's email address is sh****@****ail.com
What schools did Shawn Brewer attend?
Shawn Brewer attended Texas Mccombs School Of Business, University Of Arkansas, Sam M. Walton College Of Business.
What are some of Shawn Brewer's interests?
Shawn Brewer has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Human Rights, Health.
What skills is Shawn Brewer known for?
Shawn Brewer has skills like Team Leadership, Microsoft Office, Time Management, Microsoft Excel, Customer Service, Teamwork, Powerpoint, Microsoft Word, Project Management, Leadership, Strategic Planning, Sales.
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