Shawn Easterling Email & Phone Number

Birmingham, Al, Us

Bellevue, Wa, Us

• Spearheaded lead generation efforts through field-based prospecting, cold calling, and networking to drive sales growth.• Developed and implemented innovative sales approaches and proposals to differentiate from competitors.• Collaborated with leadership to enhance prospecting, call execution, and relationship management skills.

Dallas, Tx, Us

Meets with potential customers daily through will pre-schedule interactions, having the opportunity to effectively meet and surpass your sales targets. Uses strong negotiation and communications skills to make a smooth pivot and make the sale

Philadelphia, Pa, Us

Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.Maintaining quality sales records and preparation of sales and activity reports as required.Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.

Hatfield, Hertfordshire, Gb

Network Operations (Mercedes Benz US International)January 2019-Present• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.• Provides technical services and support for the following areas:• Network level: WAN and LAN connectivity, routers, firewalls, and security• Internal systems, cloud and network infrastructure.• Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint• Virtualization technologies: VMware, Citrix, and Microsoft• Remote access solution support: VPN, Terminal Services, and Citrix• Remote monitoring and management of system alerts and notifications• Work escalated support issues related to Microsoft’s core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions.• Perform network assessments, security audits and new client consultations.• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.• Document maintenance for all computer systems and network infrastructure.• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.• Be available for other engineers and coach them to resolution.• Lead and train all site technical resources as needed• Demonstrate analytical and systematic approach to resolving complex problems and assignments.• Embraces and support Computacenter’s mission and core values.

Ridgeland, Ms, Us

• Built relationships and helped enterprises leverage C Spire’s arsenal of solutions into an IT strategy that helped them win the battle in their specific market.• Consulted Managed IT Services to medium sized and enterprise companies.• Prospected new clients, account acquisition, and account management • Maximized income through business-to-business sales with a progressive, growth-oriented company.• Fostered collaborative and lasting relationships with the customers and communities we served.• Managed lead lists, customer appointments, referrals, and door-to-door sales generation.• Met and exceeded assigned targets associated with sales productivity.

Colorado Springs, Colorado, Us

• Oversaw maintenance and operations of switches and routers on Nipr and Sipr Networks.• Configured and troubleshooted Cisco and Brocade Switches and Taclane Serial Encryption devices.• Configured and troubleshooted Cisco VoIP, Video Teleconference, and Jabber devices.• Performed Disaster Recovery.• Monitored availability and reliability of LAN/WAN systems through Spectrum.• Participated in the Cisco to Brocade Network Modification.

Atlanta, Ga, Us

• Analyzed, interpreted, and evaluated the effectiveness of sales methods, costs, and results.• Consistently exceeded monthly and quarterly sales goals as a New Business Developer and Account Manager.• Handled online and offline resources to cultivate new leads, develop, and maintained sales pipeline through Sales Force CRM tool.• Utilized Clearslides screen share for virtual presentations with customers.• Utilize sales cycle to create, develop, and implement sales strategies (YP’s platforms, advertising packages, and digital sales).• Established and maintained credibility and good rapport with customers, sales staff, and suppliers.• Built Strategic Relationships

Dallas, Tx, Us

• Handled customer complaints and provided problem resolutions.• Assisted customers in a demanding environment with products and services while managing established deadlines.• Educated customers on products, accessories, service features, and pricing plans.

Dallas, Tx, Us

Assisting and advising customers on their DSL Internet Services Troubleshooted DSL internet services, scheduled appointments, shipped out equipment, and provided customers with the status of their service orders. Consistently provided excellent customer service, assisted customers with routine requests, questions and concerns, and resolving customer issues. Configured email accounts and LAN.

Asheville, Nc, Us

• Assess the requirements of the customer, suggest suitable products and alternative options, and made a good sales pitch, thus ensuring that both the consumer and the Car Dealership feel satisfied with the resultant outcome.• Traveled to different dealerships around the country.

Bachelor'S Degree, Business Administration And Management, General

Master'S Degree, Management Information Systems, General