Certified Agile Business Analyst with expertise in technology and IT services management, focused on bridging the gap between business, operations, and development teams. Drive and facilitate cross-functional collaborations to enhance products and services, streamline business processes, and support strategic decision-making through data-driven insights.Advise IT leaders across diverse industries on technology tools, systems, and implementation processes to drive business efficiency, service reliability, and data security. Experienced in leveraging cutting-edge technologies to craft solutions that empower clients to stay ahead of industry trends.