Data Analyst with expertise in programming and project management. Demonstrated ability to develop and troubleshoot new tech tools and processes and manage workflow. Known for being a quick and adaptive learner, effective communicator, and ability to forge strong relationships with colleagues and customers.COMPETENCIESData ScienceStatistical InsightsProject ManagementComputer ProgrammingLEADERSHIPTeam LeadMentorCross-functional TeamsClient CentricSKILLSSalesforceJIRAConfluencePythonSQLRJava
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Platform Support CoordinatorThe Trade Desk Feb 2022 - Jun 2024Chicago, Illinois, United States• Maintain the company’s ticketing system (JIRA); answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform.• Support for application issues; ensuring that incidents within the platform are addressed within established SLAs.• Coordinate in-depth training on support-related tools and processes.• Execute Stored Procedures and querying our database using SQL.• Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones.• QA Testing and Validation. -
Research AssistantUs Army Corps Of Engineers May 2018 - Feb 2022Champaign, Il -
Research AssistantUniversity Of Illinois At Urbana-Champaign May 2016 - Dec 2016Loomis Laboratory, 1110 W Green St, Urbana, Il 61801
Shawn J Patel Education Details
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Computer Science
Frequently Asked Questions about Shawn J Patel
What is Shawn J Patel's role at the current company?
Shawn J Patel's current role is Data Analyst | Quality Assurance (QA) | AdTech | Computer Programming.
What schools did Shawn J Patel attend?
Shawn J Patel attended University Of Illinois Urbana-Champaign, University Of Illinois At Urbana-Champaign.
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