1) Clean driving track record at GRT (BZ license) and respectful attendance record.2) Offered Operator Trainer position by GRT – June 2021.3) Demonstrated ability to coordinate with schedules and routes when the situation demanded as a spare operator.4) Worked in a fast paced environment with dispatchers and supervisors as and when was called to work on days off to support the smooth operation of GRT transit system.5) Firm understanding of compliance with safety and regulatory standards as well as numerous MTO – Highway Traffic Acts.6) Successfully implemented several process improvements as Operator Trainer that led to increased efficiency and satisfaction of new operators on-boarding Grand River Transit.7) Positive feedback from Supervisors for exemplary training and coaching new bus operators. 8) Understood and finessed the delicate details of radio communication at GRT, emergency communication skills, deescalation skills, managing and working on detours.9) Have studied “how-to” trouble shoot technical problems on Novas, New Flyer and AMC – 30ft buses (fare boxes, fare screen, INIT system, radio transmission, camera time-stamp feature, emergency alarm to name a few). 10) Distinctly understand the bus dashboard signs to classify (as major or minor) if a bus is safe to drive or not.11) Maintained safe, courteous and kind defensive driving skills which has helped in keeping clean driving license record at GRT.12) Building public confidence in Grand River Transit and its services to the community through professionalism and service excellence, one passenger at a time.