Shawn Sinclair Email and Phone Number

In my current role as General Manager, I: • Created and sustained a strategic view of branch talent, needs, recruiting, and development. Implemented operations strategies and conducted data analysis to drive branch and corporate goals.• Achieved $722K - 3.6% EBIT over plan FY 2022, 5% increase over FY 2021, and executed and drove continuous safety improvements to zero OOR FY 2022. Reached 20% sales growth YOY 2022.• Manage and oversee sales and operations in Phoenix and Tucson, AZ, Albuquerque, NM and El Paso, TX; spearhead the development and results for full P&L for the Phoenix branch.• Develop and support a branch culture and partnership with key stakeholders that were in complete alignment with the corporate mission and behaviors.

In my previous role as Operations Manager, I:• Oversaw the Phoenix operations department to guarantee a safe, efficient, and interconnected work environment from material receipts to customer delivery. • Spearheaded the recruitment, hiring, and maintaining staff and drivers needed to meet best-in-class service to customers in the Phoenix, Tucson, Albuquerque, and El Paso markets.• Developed and maintained a solid, lasting relationship with teammates within the organization across all business functions to achieve success in the branch as well as the company.• Tactically negotiated and maintained strategic partnerships with vendors in order to drive outstanding customer service and maximize cost efficiencies.• Developed and implemented a plan to facilitate receiving a 60% increase in inventory and partnered with General Manager to establish sales goals for 2019 and 2020.• Efficiently provided operational support and sales team leadership, leading to a 24% increase in sales in 2018 and a 27% increase in 2019.

In my previous role as Operations Manager, I: • Created key performance indicators for staff, which drove efficiency and accountability; developed process improvement strategies to drive visibility driving and increase execution, aiding in sales results.• Served as primary lead for local and state regulatory agencies and managed an operational budget of $200,000 monthly.• Recruited, hired, onboarded, trained, and led a staff of production professionals across several production platforms and departments. Passionate about leading and developing others.• Aided in meeting and exceeding corporate sales objectives by negotiating and managing vendor relationships, thereby lowering overall cost structure.

In my previous role as Operations Supervisor, I: • Developed, monitored, and communicated key performance indicators to the operations team and facilitated sales and operations morning stand-up meetings.• Prospected clients and sealed the deal by understanding their pain points, removing roadblocks, and developing innovative ways to structure and close the deal.• Scoped and prioritized activities based on business and customer impact and provided hands-on leadership, methodology, structure, and information necessary to coordinate decision-making and development critically. • Proactively researched industry trends and standards to prospect new business opportunities that drove rapid growth and retained key account loyalty; understood the strengths and weaknesses of rival products/companies.• Supported the delivery of quality results by following all company rules and guidelines and offering recommendations for policy and procedure improvement.• Expanded the existing customer base by cross-selling and up-selling while establishing and maintaining strong relationships with clients and new prospects.• Developed and managed strategic accounts and achieved an error rate of under 1% of orders entered.• Singlehandedly increased sales by 14.8% to exceed 3 million dollars annually and consistently met and exceeded sales plans by 5% each quarter.