Shawn Greer, Mba, Msw, Lcsw (Mo) Email and Phone Number

-Updated documentation and job aides to meet quality standards for long-term in-home and transitions programs. - Subject Matter Expert (SME) for Motivational Interviewing for the long-term in-home program. Coached ten leaders in Motivational Interviewing as train the trainers. - SME for Clinical Care Leaders Role Efficiencies Work Group. Analyzed data and prepared information to leaders to make decisions concerning manageable caseload sizes to assist with department restructuring.- Honored as a rising leader among leaders for the 2018 Leadership Conference. Facilitated group discussion and presented information to a group at large to aid in the discussion concerning 2019 goals.- Served as Regional Champion for Enhanced High Utilizers for the pilot group to review 75 members monthly which decreased unnecessary re-hospitalizations for high-risk members.- Coached agency supervisors/independent care management to gain compliance for identified HEDIS measures and monitored progress. Training resulted in closing HEDIS billing gaps and ended the year receiving a 5-star rating on 6 HEDIS measures.- Managed network agencies in Mississippi that achieved a 4.5 Stars rating on the CMS’s rating in 2017 for Medicare Advantage members and 4.0 Stars rating in Louisiana. - Increased medication reconciliation with pharmacist compliance with network agency supervisors and care managers in 6 months from 50% compliance to 70% compliance at the end of 2018. - Obtained an 85% compliance rate for the in 2019 for medication reconciliation with a pharmacist program.- Successfully coached struggling network agencies to increase performance metrics which led to their continued contract as a provider.

-Expanded behavioral health treatment by 50% providing mental health services to 80 residential youth.-Facilitated a successful re-accreditation with the Council on Accreditation and certification in the Sanctuary model of trauma-informed care. -Chaired the Cultural Competence Commission at Ozanam and developed annual training for all employees. -Successfully established evidenced based practices across five residential dorms. -Completed annual evaluations, hiring, recruiting and successfully retained 70% of qualified clinical staff. -Spearheaded the completion of annual RFP for COMBAT funding resulting in 50% increase for substance abuse services. RFP added reimbursement for 3 ancillary therapist that were previously not funded. -Increased aftercare services by 40% adding a manager, 2 therapist and 2 case managers. -Championed trauma informed care for residential services.-Mentored 2 new managers in order to supervise clinical staff to meet accreditation standards. -Co-authored and facilitated annual Ethics training for clinical staff. -Assisted with development of peer record and utilization reviews to meet accreditation standards. -Exceeded annual billing expectations for 2 consecutive years. Maintained highest revenue generating therapy department at Cornerstones of Care.-Facilitated all chart reviews for payers resulting on no corrective actions.-Developed scheduling system for psychiatrist in order to increase appointment availability for residents.-Developed annual strategic plan for therapy department and organization.-Launched clinical supervision plan which increased hiring qualified staff and licensed clinical staff.-Provided clinical consultation to residential and therapy staff concerning high risk clients.-Reduced psychiatric hospitalizations by developing trauma-based safety plans to manage high risk behaviors. -Served as a SME on the selection committee for a new EHR system.

- Facilitated successful re-accreditation with the Commission on Accreditations for three Rehabilitation Facilities. - Increased family therapy sessions for Lee’s Summit substance abuse program.

- Created business diversification in the Dayton and Cincinnati areas by:o Expanding independent living program to Dayton division.o Added in home services therapy services. o Recruited child psychiatrist in the Cincinnati division and established mental health outpatient program. - Led the split between Dayton and Cincinnati areas creating two financially stable divisions. - Successfully managed two divisions as treatment director for 2 years by meeting/exceeding census targets for foster care placements in both divisions. Increased the number of foster families by 30% in the Cincinnati division. - Identified errors and omissions in past billing reports to correct loses of revenue from previous leadership. Led team making sure items were billed and generated 50k in revenue through finding billing errors. - Developed pilot program to utilize implementing a case aide position to assist case managers and decrease overall spending on salaries.

- Spearheaded the independent living program by writing an RFP which was selected for funding in Hamilton Co, Ohio. Independent living program held an excellent reputation in the Hamilton Co. area and expanded to the Dayton, Ohio area the following year.

Social and Behavioral Department. Taught various social work classes for bachelor level students, which included Introduction to Social Welfare, Social Work in the Health Care Field, and Social Work with Older Adults.

- Spearheaded Fatherhood initiative by writing RFP which was selected for funding in Ft. Wayne, Indiana. - Led team to establish new business in community to provide mental health, tutoring and mentoring services to at-risk youth and families.- Spearheaded parent education program by writing RFP which was selected and funded by the Children’s Division in Ft. Wayne, Indiana.

Provided individual, group and family counseling to children, adolescents and family in a private practice setting. Provided clinical and behavioral consultation to social services

General Education and Human Services Department. Taught various classes at community college level which included psychology, abnormal psychology and crisis intervention.