As a regional account manager, I help credit unions streamline their operational processes by effectively implementing technology solutions that focus on improving employee productivity, reducing operational costs, and improving member service. Areas of focus include document imaging and item processing including all areas of check capture such as teller, merchant, mobile, and mailroom.

Through the acquisition of Stryker Imaging by Merge Healthcare, I had the opportunity to guide my customer base through the transition of the Imaging division from Stryker Corporation. Through this experience, I learned valuable skills in problem solving, customer service, and teamwork. In the subsequent months of the acquisition, my territory expanded from South Texas to the entire western United States, which encouraged my skills in organization and prioritization. • Led electronic medical record customer base (52 clients) through implementation of “Meaningful Use” upgrades, which required them to purchase new licensing and completely retrain their staff.• Completed multiple trainings for Salesforce.com.• Attended TAS Sales Methodologies training including Dealmaker software education.

As a Sales Representative, I gained extensive experience in consultative sales by assessing the needs of our customers and developing an appropriate solution to help them meet their goals. I communicated and negotiated with orthopedic/sports medicine clinics/hospital’s administrators, surgeons, and owners to endorse and sell enterprise software, such as picture archiving and communication system (PACS), electronic medical record (EMR), and PMS, along with capital equipment comprising of CR and DR technology.I efficiently managed South Texas territory and succeeded in expanding the customer base by building relationships and negotiating terms through a long-term sales cycle with top-level administrators and physician owners. I capitalized on my prior technical knowledge of the products we sold by conducting product demonstrations, assisting on installations and implementations, and providing an additional level of service and support to my customers. By continuing to prospect on a daily basis, I was able to keep a solid pipeline and forecast accurately, which contributed to achieving my personal sales goals and my team’s targets.

As a field representative for Stryker Corporation, I gained a complete knowledge of the orthopaedic medical industry and their day-to-day operations. By installing PACS and EMR systems, I acquired knowledge in software, hardware, and networking. In addition to installations, I also trained administrators, physicians, and staff on usage of software giving me a complete understanding of the needs of customers and how they use our technology.

As a member of the development team, I defined a new role as the acquisitions associate where I created and implemented new strategies for developing and qualifying prospects for acquisition by Stryker. I built effective communication skills by coordinating conference calls with prospects. I also developed an understanding of financial reports by assessing prospect’s financials and recalculating the numbers in a predictive model using Microsoft Excel that presented post acquisition results. I gained a basic knowledge of contracts through my efforts of working through details during the acquisition process.