Director, Program Management -Americas
Current
Jan 2022 - Present
AeroLeads people directory · profile
Shawn Yetter-Wilson Email & Phone Number
People are my passion! Program/Project Process Implementation and Management, Professional Service Delivery, Customer Relationship Building, and Cross Functional Delivery are some of my super powers!
at
LivePerson
1 work email found
@gtech.com
3 phones found area 512
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
People are my passion! Program/Project Process Implementation and Management, Professional Service Delivery, Customer Relationship Building, and Cross Functional Delivery are some of my super powers!
Location
Thrall, Texas, United States
Company size
Who is Shawn Yetter-Wilson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Shawn Yetter-Wilson is listed as People are my passion! Program/Project Process Implementation and Management, Professional Service Delivery, Customer Relationship Building, and Cross Functional Delivery are some of my super powers! at LivePerson, a with 1572 employees, based in Thrall, Texas, United States. AeroLeads shows a work email signal at gtech.com, phone signal with area code 512, and a matched LinkedIn profile for Shawn Yetter-Wilson.
Shawn Yetter-Wilson previously worked as Director, Program Management -Americas at Liveperson and Sr. Director of Professional Services & Implementations at Tenfold. Shawn Yetter-Wilson holds Bachelors In Business Management, Business Management from University Of Phoenix.
Company email context
Email format at LivePerson
This section adds company-level context without repeating Shawn Yetter-Wilson's masked contact details.
*@gtech.com
68% confidence
AeroLeads found 1 current-domain work email signal for Shawn Yetter-Wilson. Compare company email patterns before reaching out.
Profile bio
About Shawn Yetter-Wilson
Passionate leader, leading with an outward mindset and leveraging strengths based leadership to build cohesive and high performing teams. Over 25 years of International and domestic expertise in single and multi-customer delivery, operations, and professional services (SaaS, PaaS, IaaS). Strengths include: Program/Project ManagementProcess ManagementCustomer Relationship ManagementOrganizational Change Data Center OperationsAgile MethodologiesTeam Leadership & DevelopmentSDLCAudit ManagementFinancial Planning & ManagementStrategic PlanningProcess Design and ImplementationSPECIALIZED SKILLSISO Process Implementation and Certification: 9001, 14001, 27001, 20000, 22301)ITIL Process Implementation and Certified practitioner V2 and foundations V3SAFE Agilist CertificationScrum Master CertificationMicrosoft Applications SuiteMultiple project management and process management tools
Listed skills include Itil, Data Center, It Management, Vendor Management, and 31 others.
Current workplace
Shawn Yetter-Wilson's current company
Company context helps verify the profile and gives searchers a useful next step.
Liveperson
12 roles · 8 years
Shawn Yetter-Wilson work experience
A career timeline built from the work history available for this profile.
Sr. Director Of Professional Services & Implementations
Creating, Implementing, and Maintaining a better customer service experience!
Jul 2021 - Jan 2022
Sr. Engineering Manager
2019 - Jul 2021
Senior Technical Program Manager
May 2018 - May 2019
Senior Project Manager
Dematic Reddwerks
Sep 2017 - May 2018
Director, Data Center Operations
Spearheaded strategic and tactical delivery of 99%+ service excellence in a multi-customer (IaaS, PaaS, SaaS, and traditional mainframe) data center. Oversaw customer relationship management, project management, organizational planning, training, and leadership. Directed team of 50+ and matrix managed 200+ to achieve aggressive service delivery requirements through balance of recognition and accountability.
Oct 2011 - May 2017
Regional Director, Client Services Operations
Drove strategic and tactical delivery of 99%+ operational service excellence across nine remote data centers. Directed team of 90+ to achieve aggressive service delivery requirements
Oct 2009 - Oct 2011
Technical Training And Ops Support Manager
Managed projects globally to implement new systems, processes and procedures Ensured training of local customers for all operational aspects. Directed 8-10 large scale projects annually.
Apr 2007 - Mar 2010
Ops Support And Implementation Manager
Manage Global Operational Team and Project Manager for Data Center implementations.
Jun 2005 - Jun 2006
Dca Project Manager
Project Manager for the implementation of new jurisdictions into the Consolidated Data Center.
Apr 2003 - Jun 2005
Jun 2001 - Apr 2003
Software Quality Assurance Lead
Consultant
Consultant responsible for Software Quality Assurance for IT company on location. (International)
Feb 2000 - Jun 2001
Team & coworkers
Colleagues at LivePerson
Other employees you can reach at liveperson.com. View company contacts for 1572 employees →
NK
Niz Kha
Colleague at LivepersonBrindisi, Apulia, Italy
View →
王
王梓丞
Colleague at LivepersonShenyang, Liaoning, China
View →
PH
Psychic Hr
Colleague at LivepersonTilburg, North Brabant, Netherlands
View →
SK
Sunil Kumar
Colleague at LivepersonWest Delhi, Delhi, India
View →
NN
Nicole Nichols
Colleague at LivepersonAustin, Texas, United States
View →
SF
Sean Fernyhough
Colleague at LivepersonStoke-On-Trent, England, United Kingdom
View →
FA
Furqan Arshad
Colleague at LivepersonLahore District, Punjab, Pakistan
View →
MA
Masao Aman
Colleague at LivepersonTokyo, Japan
View →
JD
Jathan Désir
Colleague at LivepersonUnited States
View →
KS
Kapil Sharma
Colleague at LivepersonAmbala, Haryana, India
View →
Niz Kha
Colleague at LivepersonBrindisi, Apulia, Italy
View →
王
王梓丞
Colleague at LivepersonShenyang, Liaoning, China
View →
PH
Psychic Hr
Colleague at LivepersonTilburg, North Brabant, Netherlands
View →
SK
Sunil Kumar
Colleague at LivepersonWest Delhi, Delhi, India
View →
NN
Nicole Nichols
Colleague at LivepersonAustin, Texas, United States
View →
SF
Sean Fernyhough
Colleague at LivepersonStoke-On-Trent, England, United Kingdom
View →
FA
Furqan Arshad
Colleague at LivepersonLahore District, Punjab, Pakistan
View →
MA
Masao Aman
Colleague at LivepersonTokyo, Japan
View →
JD
Jathan Désir
Colleague at LivepersonUnited States
View →
KS
Kapil Sharma
Colleague at LivepersonAmbala, Haryana, India
View →
3 education records
Shawn Yetter-Wilson education
Bachelors In Business Management, Business Management
Certification, Itil Release And Control
Quint
Education record
High School
FAQ
Frequently asked questions about Shawn Yetter-Wilson
Quick answers generated from the profile data available on this page.
What company does Shawn Yetter-Wilson work for?
Shawn Yetter-Wilson works for LivePerson.
What is Shawn Yetter-Wilson's role at LivePerson?
Shawn Yetter-Wilson is listed as People are my passion! Program/Project Process Implementation and Management, Professional Service Delivery, Customer Relationship Building, and Cross Functional Delivery are some of my super powers! at LivePerson.
What is Shawn Yetter-Wilson's email address?
AeroLeads has found 1 work email signal at @gtech.com for Shawn Yetter-Wilson at LivePerson.
What is Shawn Yetter-Wilson's phone number?
AeroLeads has found 3 phone signal(s) with area code 512 for Shawn Yetter-Wilson at LivePerson.
Where is Shawn Yetter-Wilson based?
Shawn Yetter-Wilson is based in Thrall, Texas, United States while working with LivePerson.
What companies has Shawn Yetter-Wilson worked for?
Shawn Yetter-Wilson has worked for Liveperson, Tenfold, Wp Engine, Dematic Reddwerks, and Igt (Formerly Gtech), A Subsidiary Of International Game Technology Plc.
Who are Shawn Yetter-Wilson's colleagues at LivePerson?
Shawn Yetter-Wilson's colleagues at LivePerson include Niz Kha, 王梓丞, Psychic Hr, Sunil Kumar, and Nicole Nichols.
How can I contact Shawn Yetter-Wilson?
You can use AeroLeads to view verified contact signals for Shawn Yetter-Wilson at LivePerson, including work email, phone, and LinkedIn data when available.
What schools did Shawn Yetter-Wilson attend?
Shawn Yetter-Wilson holds Bachelors In Business Management, Business Management from University Of Phoenix.
What skills is Shawn Yetter-Wilson known for?
Shawn Yetter-Wilson is listed with skills including Itil, Data Center, It Management, Vendor Management, Integration, Pmp, Software Project Management, and Team Building.
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