Shawna Cabrera Email & Phone Number

United States

• SFD
• Story and Franchise Development

Inglewood, CA

• Oversaw and fulfilled multiple facets of large-scale remote event coordination for NFL Network, including Super Bowl, NFL Draft, and Scouting Combine. Maintained composure, made quick decisions, communicated.
• Scouted sites for hotel blocks and event venues, negotiated and solidified contracts, and executed post event invoice reconciliation for each event ranging from 50-500 travelers.
• Directed multiple events simultaneously, with overlapping movements of 900+ travelers to multiple cities for entire NFL post season.
• Ran point for flights and rental cars, maintained accurate hotel blocks, and provided real-time travel support for up to five hundred travelers per event.
• Created event analysis including departmental FTE tracking, budget estimates, year-over-year comparatives, and summarized post-event actuals.
• Collaborated directly with high-profile company executives and on-air talent.

Beverly Hills, CA

Led back-of-house and supervisory staff with all aspects of day-to-day operations. Implemented new scheduling tactics, created new staff recognition elements, hired and mentored staff, regulated supplies, and assisted numerous celebrities, professional athletes, and public figures.

Newport Beach, CA

Maximized a short tenure with implementation of elevated service elements and recognition for Front Office staff, increased user knowledge and understanding of hotel reservation platform (Opera), realized efficiencies for night audit process, and spearheaded remodeling of small team workspace for maximum functionality.

Las Vegas, Nevada, United States

• Exhibited leadership and provided direction, motivation, and engagement to all Front Office staff. Achieved and maintained AAA five-diamond rating, extended exceptional guest experience, and increased employee.
• Controlled and balanced a $300k monthly budget (Aria).
• Earned highest luxury 5-star & 5-diamond ratings of all MGM Resorts hotels (Aria).
• Guided team of seven departmental managers, eighteen supervisors, and 180 line-level employees (Aria & MGM Grand).
• Re-established and executed departmental hiring practices for all levels (representatives, supervisors, and shift managers) for Front Desk and Front Office Operations (MGM and Aria).
• Performed all functions as departmental HR Business Partner and Security Investigations Liaison (Aria & MGM).