Shawna Doidge Email & Phone Number

British Columbia, Canada

• Responsible for greeting customers, transferring customers to respective tables, and providing leadership skills to the team of other hostesses
• Responsible for answering phones for take-out orders, assisting customers with payments, bussing tables and using the POS system
• Demonstrate time management skills with wait-lists and reservations, planning of seating arrangements and balancing server sections
• Demonstrate effective communication and interpersonal skills with both customers and staff
• Demonstrate ability to work under pressure in a fast paced environment, while remaining efficient, on task and providing exceptional customer service
• Demonstrate strong understanding of menu knowledge, responsible for plate presentation and packing up orders

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

• Data entry, verification and correction
• Auditing of Accounts Payable invoices and reviewed Ministry T4A information to ensure accuracy for year-end reconciliation
• Knowledge of Government Invoice Processing procedures and Corporate Account System (CAS) database system
• Assisted with and knowledge of Records Management Process; verify/arrange files for off-site storage in accordance with record standards
• Identified and classified material into files by function, subject and property; integrated into filing systems and software systems
• Interacted with various databases; Siebel and Rapid for internal/external data entry and verification of claimant case files

Victoria, British Columbia, Canada

• Preformed general and administrative support tasks which included: answering phones/making appointment reminder calls, replied to emails, forwarded client information between offices, prepared new patients information.
• Assisted patients with general questions, payment details, appointment bookings, consultations and transferred patients into waiting rooms
• Demonstrated high degree of customer service and interpersonal skills with patients
• Worked with database management software including Clinic Essentials Database for storing patients confidential information

British Columbia, Canada

• Cleaned residential houses, offices, and post construction sites
• Worked both as a team and independently, while providing excellent attention to detail, organization and time management skills
• Demonstrated interpersonal skills with clients and was responsible for locking up houses

British Columbia, Canada

• Preformed general and administrative support tasks which included: answering/transferring phone calls to appropriate departments, replied to company emails, organized weekly flyers, provided price checks for various.
• Worked with database management software including Digi for creating new product codes for deli & meat departments
• Worked with spreadsheet software including Excel to manage price margin costs and purchases of new products
• Technical skills included: photocopying documents, forwarding information through fax machine to other Market Store locations, laminating and creating product tags
• Provided updates for various departments which included: price changes, adjustments to weights and codes of products, registered new items into the company database, and updated/produced barcodes

British Columbia, Canada

• Responsible for supervising front-end staff, provided support and motivation to co-workers when needed and helped resolve problems/error with tills or customer conflicts
• Provided outstanding customer service including: product returns/exchanges, handled complaints/question from customers, lotto sales and assisted customers with checking-out
• Demonstrated strong interpersonal communication with both customers and employees
• Floated up to eight tills, pulled money from ATM machine and demonstrated responsibility with locking-up cash and setting alarms at the end of the night

British Columbia, Canada

• Provided strong customer service skills (greeting customers and assisting them with questions) and developed relationships with customers
• Assisted customers with payments and was efficient with using the company POS system
• Demonstrated ability to effectively manage and prioritize tasks

Bachelor Of Business Administration - Bba, Accounting

Bachelor Of Business Administration - Bba Diploma, Accounting

Bachelor Of Business Administration - Bba Diploma, Finance