Shawna Schmidt Email and Phone Number

Assist two regional sales managers, in the Michigan and northeast Indiana area, each over a team of 24-28 financial advisors in their regions; Complete full onboarding of new advisors which includes new hire paperwork, transferring securities licenses, getting insurance licensed with each main asset provider, moving a book of business which includes annuities, 529 plans, direct accounts, managed and unmanaged accounts to the new advisor, and access to all software and systems; Monitor all advisors continuing education and internal learning to ensure timely completion; Assist advisors with getting additional securities/insurance licenses; Move client accounts among advisors or to the investment center depending on size, location and opportunity with the client; Book hotels/flights for the regional sales managers or advisors as needed.

Customer service, drink mixology, taking food orders accurately and efficiently, serving food and drinks to guests

Customer Service, cashier, food preparation, food and beverage service from a food truck at seasonal festivals

Process all daily paperwork related to preparing documents for all client transactions such as account transfers, REIT purchases, new account set up, beneficiary changes, death claims, and all other options or changes regarding the clients’ accounts; answering incoming calls; problem solve with client over the phone to resolve issues before the advisor needs to get involved; Work with various asset custodians to navigate their websites to retrieve paperwork for client transactions and to carry out transactions on clients accounts; Follow up on paperwork and transactions to ensure timeliness and completion; Process trades on clients accounts on the Pershing system; Maintain client files; Greeting the public

Process all daily transactions related to the operations of a financial advisors office including contributions, distributions, trading in the stock market due to market volatility, dollar cost averaging transactions and all other items related to market performance or client need; Work with various asset custodians and navigate their websites to carry out daily operations; Assist in quarterly trade reallocations of over 1500 accounts; Provide timely customer service; Coordinate and carry out all aspects of marketing mailers to generate new prospective business; Coordinate all details for business group lunch meetings; Made first contact after group luncheons to secure a follow-up appointment with prospective clients; Maintain the company website; Proofread and format various marketing and web documents

Provide timely customer service including problem solving with minimal inconvenience to client; provide effective verbal and written communication skills to meet defined business objectives, firm goals and client obligations; assist clients in meeting all IRS and DOL deadlines applicable to qualified retirement plans; maintain knowledge of present legislation and proposed legislation changes with regard to ERISA law through self study and company sponsored training sessions; work with assigned consultants to provide compliant and accurate valuation reports, participant statements and annual testing; complete preliminary testing of retirement plans including ADP/ACP, Top Heavy, 410(b), 415, 401(a), deductibility and 402(g); prepare and assemble year end census packages; process distribution and loan paperwork and coordinate processing with asset holders; prepare DOL Form 5500 and coordinate electronic filing with plan sponsor; generate letters and other correspondence; proofread and format presentations; create invitations and flyers for seminars and other business meetings; plan and coordinate office functions and outings; filing; answer call center calls; reception desk relief; greeting the public

Prepare deeds and land contracts; prepare and file paperwork to sell monthly lots for subdivision contract with a home builder; prepare and file paperwork for mortgages, evictions, sheriff’s sales; generate letters and other correspondence; generate letters and other correspondence from dictation; filing; phone skills, greeting the public

Prepare and calculate financial statements; generate letters and other correspondence; proofread and format proposals and valuations; process individual and business tax returns, payroll and other tax forms; publish the monthly internal firm newsletter; create invitations and flyers for seminars and other business meetings; plan and coordinate company golf outing and company apparel shopping events; prepare press releases; filing; reception desk relief; greeting the public; purchase office supplies