Shawna Stripling Email & Phone Number

Lawtey, Fl, Us

Jacksonville, Florida, United States

In charge of all branch operations and sales through team leadership, mentorship, motivation, training, and personal diligence.Plans, organizes, directs, and controls the operations and sales activities for the branch.Responsible for growing new business and personal relationships as well as maintaining existing households through phenomenal customer service.Accountable for monthly sales goals and growth, that includes new households, expanding existing households, loans, and extra account services. This is accomplished with scheduled call nights, customer service follow up calls, and excellent customer service for every customer.Trains all new employees through the bank's mentor program. This includes all teller training, customer service and sales training, as well as operations.Broad operational and sales knowledge base, able to successfully and efficiently perform in all branch roles, including but not limited to Teller; Successfully manages the branch while the branch manger is out of the office. (Ran large branch for an interim period of six months)

Teller trainer for new hires.Performed a variety of paying and receiving functions for deposit and loan clients.Maintained present customers and developed new business through providing high quality efficient service and suggesting additional services and products.Managed all transactions going to or coming from the vault as well as maintaining and servicing the branch ATM.Constant continual education.Responsible for supply ordering for the branch.Taught coworkers auditing skills.

In charge of customer service skill builders for the team.Making sure that the most is made out of every customer interaction.Opening and closing the store, making bank deposits, assigning tasks to fellow brand representatives, and making sure the overall well being of the store is in good standing.