Working with organizations to explore possibilities in strategic planning, innovation and change management, continuous quality improvement, workforce development, executive leadership coaching, organizational culture, employee engagement, performance outcomes, and program design.

C.A.R.E. is committed to transformation through intention and action. We believe that people are important, and we MUST preserve that truth through strategic and deliberate actions that uphold diversity, equity, inclusion, and social justice by advocating for human and civil rights. We are dedicated to helping families, educators, and communities by connecting people to existing programs that aid in restorative justice and creating new programs that will aid education, housing, and prison reform, and instigate changes in social policies.We lift one another up and celebrate our successes. We share resources and provide opportunities to one another based on individual specializations.

We are a catalyst that informs, activates and connects community leaders to more meaningfully serve Long Beach. For more than 30 years, Leadership Long Beach (LLB), through its principled leadership programs, has helped inspire, create and cultivate the more than 1,500 community-engaged alumni to give back to Long Beach. The programs serve the community through educating and motivating the participants on issues and information important to the future and sustainability of our city.Roles:Vice President of Diversity, Equity, Inclusion, and Belonging July 2022 - PresentDiversity, Equity, Inclusion, and Belonging Officer July 2020 - July 2022Executive Board 2018 - PresentChair, Leadership Foundations 2017 - PresentLeadership Retreat Team 2017 - PresentLeadership Institute 2016 - 2017

 Develop, implement, and execute programming for federally, state, and county funded programming ranging from placing special populations into work, training, and education while building personal and family capacity to providing frameworks for to system integration and operating as a “system convener” for workforce development, adult education and literacy, Wagner-Peyser, vocational rehabilitation, senior programs, CTE partners, and community partners Develop and grow relationships across sectors and facilitate conversations with community and business stakeholder surrounding needs to support organizational and industry growth, employee skillsets, job creation, and retention to ensure a thriving local economy  Provide leadership, coaching, strategy direction, and performance management to Program Managers/Project Directors to ensure achievement of contract performance goals  Prepares program budgets, reviews fiscal reports, approves expenditures, supervises procurement processes, contract negotiations, and approves program-based policies and operating procedures to ensure operational excellence and contract compliance Evaluates the effectiveness of programs on performance, fiscal management, quality assurance, compliance, team engagement, customer/business engagement to identify issues and provide effective solutions Conducts ongoing analysis of federal/state legislation, policies, and regulations to determine organizational and contractual impact and advises on strategies for effective implementation of new federal/state and/or policy changes Responsible for each new program start-up to include: program design, implementation, budget preparation, recruitment, hiring, marketing, operation processes/procedures, office set-up, procurement, business relationships, community partnerships, strategy, quality assurance, and compliance

 Responsible for program start-up, design, and execution of federally funded program providing comprehensive employment and training program for over 300 disconnected youth ages 17-24 years  Manage day-to-day operations to include: oversight of 5 staff and 4 youth workers, strategic planning, performance and development, financial management (~$1M budget), procurement, compliance, marketing, quality assurance, community outreach, and partnerships with employers, partners, and stakeholders Cultivated relationships with chambers, community colleges, industry sectors, and entrepreneurs to identify common goals and strategies for fulfillment Community Collaborations: Member of Harbor Association of Industry and Commerce (Workforce Development Committee), Educational Partnership HS (School Site Committee), Youth Services Network, Leadership Long Beach (Youth Foundations Leadership), Carmelitos Housing (Vision Committee), Building Healthy Communities (Workforce Roundtable), Long Beach City College (TAACCCT grant program), Leadership Long Beach (Leadership Retreats and Community Programming) Presented program’s successes at a national conference and was the highest attended workshop of the conference focused on “Dropping In: Integration of Alternative/Independent High Schools and Workforce Development Youth Programming for Successful Educational and Employment Outcomes”

 Responsible for turnaround management on contract with management and performance opportunities.

 Selected by Executive Team to work on revision of company branding initiatives to include: quality standards, customer service, performance review, onboarding, and recognition programs  Formulate and maintain a $2.2M program budget to include: budgeting, forecasting, and personnel projections Lead a team of 15 in contributing to the placement of over 400 individuals in unsubsidized employment per month Manage day-to-day operations across two locations for a multi-service TANF/SNAP/WIA/WP/REA employment programs Establish and maintain positive working relationships with funders, employers, and stakeholders Analyze program performance and measures and recommend initiatives, prepare statistical data reports on program delivery  Lead recruitment, interviewing, hiring, training, development, and performance of staff Ensure compliance with all state and federal guidelines and perform monthly audits

 Awarded at Headquarters Gala as Company Rookie of the Year, additionally received the Leadership Award Selected by executives to be one of ten, company-wide, to participate in the Leadership Edge program  Formulated and maintained a $515K program budget to include: budgeting, forecasting, and personnel projections Achieved a 19% ($80K) profit on a 100% performance-based contract for Fiscal Year 2014, achieving 130% of all benchmarks Led a team of six Career Counselors in placing over 300 individuals in unsubsidized employment Managed day-to-day operations across three locations for a multi-service TANF/SNAP/NPEP employment programs Established and maintained positive working relationships with funders, employers, and stakeholders Analyze program performance and measures and recommend initiatives, prepare statistical data reports on program delivery Led recruitment, interviewing, hiring, training, development, and performance of staff Ensured compliance with all state and federal guidelines and performed monthly audits

 Selected as a peer trainer within first month of hire and selected to attend NE Atlantic Collaborative Meeting  Spearheaded employee relations and team building initiatives for local site Performed outreach, assessment, case management, job development, and placement of workforce  Assessed client education, training, skills, and barriers to tailor an individualized independence plan of action utilizing job development activities, employment service activities, elimination of barrier services, and programs to transition clients from receiving government assistance to economic independence and collected narrative and statistical data for reporting successes Scheduled and managed caseload of 90 – 110 participants including: orientations, interviews, appointments, and verifications Applied knowledge of public assistance and employment service programs, policies, and regulations to decisions for TANF/VIEW applicants and partnered with staff, partner agencies, and community resources

Supervise and support staff and volunteers on the Online Hotline/Call Center catering to victims of rape, abuse and incestAnswer crisis calls through online network and telephone Safe HelplineProvide compassionate and accurate crisis support/referral services to DoD community utilizing crisis intervention best practicesKnowledgeable on eligibility requirements for Veterans Affairs Submit shift end reports

 Managed and led all recruiting efforts for a boutique staffing firm specializing in direct hire, temporary-to-hire and temporary positions for top tier DC companies specializing in Administration, Accounting/Finance, Human Resources, Operations, Facilities, Sales, Marketing, Public Relations, Technical, Government Affairs, International Affairs, Research, Editorial and Events Supervised, trained, and developed recruiting team and redesigned campus recruiting strategies  Created company’s initial social media framework and supported construction, policy development, and launch Created training materials for CityStaff’s recruiter training and created USPS Sales Recruiting Training Manual at client’s request Created and hosted a national employment webinar and participated in industry relevant conferences and trainings Maintained and organized candidate databases and applicant tracking system, analyzed data across time to identify trends, identified obstacles and opportunities, created weekly reports regarding: source, utilization, referral rate, and client reviews Fully qualified 28 – 44 candidates a week and maintained a 77% referral rate by sourcing candidates via warm and cold calling, pinpoint recruiting, career fairs and referrals, job boards, social media, webinars, Boolean searches, and professional organizations Conducted degree, reference, and background checks; processed new hire paperwork, conducted onboarding, and follow-ups Coached applicants on behavioral and skills-based interviewing techniques, and resume revisions  Assisted with planning and execution of company events

 Exceeded all financial, operational, and service goals over tenure; notably, controlling payroll in excess of 6500 hours in one year Recognized at the Group and Headquarter levels for exceptional execution of compliance rollout Performed as a Program Manager for simultaneous projects with competing deadlines Drove full life-cycle recruiting from entry-level through executive positions from personnel forecast through active talent and diversification recruiting to bring a location to full staffing from a 32% open position rate and owned site internship program Researched salary and labor market data and implemented competitive wage adjustments and ensured legal compliance Guided the training and development of almost 300 employees utilizing learning plans, individualized development and action plans, assignment of mentors, conducting leadership training, and ensuring quality monthly documented statuses to increase productivity and leadership results across multiple levels resulting in an average of 6 promotions a year Conducted a series of 15 training and development modules to executive and team leaders on topics such as: sexual harassment, appreciating differences, conflict resolution, coaching for performance, hiring best practices, safety, and legal compliance  Facilitated all performance reviews, constructed and implemented a performance recognition program and coached, handled all employee relations issues, benefits enrollment, conducted audits, and oversaw safety program Led retention strategies, developed and executed action plans (22% reduction at mid-year), and conducted feedback sessions Championed all community volunteer and sponsored events as well as 501 3(c) donations at the site level

 Enlisted to perform recruitment and retention research for collaborative project between AAMU and National Forestry Service Created extensive data base of identified students, alumni and employers spanning 11 years, created and administered a survey of pre-collegiate, social, academic, relational, and employment factors influencing recruitment, retention, and job placement; analyzed data for significance, trends over time, and identification of drop off points Proposed development, intervention, and retention strategies to retain students and co-authored supporting papers/presentations Managed the compilation, organization, and submission of a $5M grant that was approved for the development of a new center

 Counseled a diverse student population regarding educational issues, course selection, class scheduling and registration, financial aid, academic and financial aid probations, university adjustment, class attendance and study habits Provided students with job search strategies, resume and cover letter writing and interview techniques Connected students with campus and community resources Established and maintained collaborative relationships with teachers, administrators and students in the development and execution of academic initiatives  Developed and managed retention programs including Changing Lanes Freshmen Mentoring Program, Learning Strategies Workshops, the Tutorial Assistance Network and a Student Assistance Peer Program and recruited students, faculty and community members to participate Developed and managed a high school outreach program designed to increase college attendance and preparedness and developed corresponding materials for presentation and dissemination  Constructed and administered surveys to determine if population needs were being successfully met Created a database, maintained accurate and complete student records and tracked and analyzed student progress and trends Authored educational literature including study tips, utilization of university resources, teacher/student relationships and the importance of mentorship and presented content at student functions, faculty meetings and retention conferences Developed and constructed a scholarship book for students and designed and edited the department newsletter Conducted and administered surveys to identify factors influencing withdrawal and constructed reports and presentations to acquaint the university and its affiliates of current programs enacted to increase academic success and retention Assisted in the planning and execution of the annual retention conference Acted as Guest Speaker for the annual retention conference