Shawna Fulton Email & Phone Number

Meridian, ID, US

• Oversee all personnel aspects for the business to include hiring, training, and periodic employee reviews.
• Collaborate with management team on social media presence, website design, and content.
• Maintain business accounts, payment processing, operating expenses, and inventory tracking for tax preparation.

• Work as a certified medical coder in an on-demand style environment.
• Remotely reconcile medical records via Kode Health’s secure online platform for a variety of physician’s groups.
• Accurately track individual jobs for compensation purposes.

Sacramento, California, US

• Greet patients promptly via phone, verify information, schedule appointments, and update Electronic Health records (EHR) via EPIC.
• Facilitate intake procedures such as completion of healthcare and insurance forms while adhering to all organizational, local/state/federal regulations, and HIPAA.

• Provide assistance and teach clients how to gain & utilize skills necessary to undertake school, employment, and personal independence.
• Help develop methods for community integration and crisis prevention.
• Ensure the privacy of each patient’s Protected Health Information (PHI) by utilizing EPIC to maintain records and update billing codes for services.

New York, New York, US

• Analyze and review highly sensitive customer information to determine creditworthiness; utilizing application information provided via LexisNexis, Innovis, and credit monitoring software.
• Assist customers by providing credit decisions with both positive and negative outcomes in a professional manner.
• Subject matter expert for transition to Credit Initiation System Project by submitting policy and procedure updates to proper channels ensuring reduced risk for Citibank.
• Develop and recommend appropriate action to implement changes for the launch of Credit Initiation System.
• Mentor seasoned agents to assist in meeting company metric goals.
• Train new and seasoned agents in new procedures, policy updates, and switch to new software (Credit Initiation System).

• Dictate client calls into company systems.
• Maintain strict confidentiality with sensitive information.
• Thorough attention to detail including spelling and grammar.

London, GB

• Proactively sought out clientele to book in home presentations.
• Place and maintain accurate customer orders and deliveries.
• Educate customers of products, use, and make personal recommendations.

• Accurately prepare and scan documents into company database.
• Copier billing and maintenance.
• Technical writing

• Take customer requests for personalized merchandise.
• Extensive product knowledge to provide customer recommendations.
• Set up custom graphic design and embroidery for client products.
• Handle billing and accept cash or credit card transactions for purchases.