Goal-oriented professional with 15+ years of experience in customer and patient support. I am a motivated, proven performer in all customer service based environments. I have excellent verbal and written communication skills and in-depth understanding of multicultural perspectives and environments. I am an innovative analytical thinker and excellent problem solver with project management experience. Personally, growth is the underlying passion that drives my need for new knowledge and challenges.I'm aiming to leverage my leadership skills to successfully fill a role with a company focused on patient centric service, integrity, and work-life balance.My colleagues know me as a team player and a confident source of knowledge and leadership. I can (and often do) work well independently, but thrive in a collaborative environment as well. Confident in providing and receiving feedback from peers and management.