Shawna O'Neal

Shawna O'Neal Email and Phone Number

Senior Client Services Representative @ Heartland Veterinary Partners
Nashville, TN, US
Shawna O'Neal's Location
Nashville, Tennessee, United States, United States
Shawna O'Neal's Contact Details

Shawna O'Neal work email

Shawna O'Neal personal email

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About Shawna O'Neal

With a robust background in technology sales and a people-oriented approach, my journey at Cisco Meraki as a Partner Business Development Specialist has been marked by fostering growth in managed services. Our team has enabled and accelerated the adoption of the Meraki platform, delivering strategic projects that resonate with service providers and customers alike.My toolkit, featuring certifications such as CMNA and MEDDPICC Master Class, empowers me to deliver effective training and create compelling content, driving engagement across over 2,500 accounts. We have successfully hosted and presented webinars that address customer needs, showcasing the transformative potential of Meraki products and services in the IT landscape.

Shawna O'Neal's Current Company Details
Heartland Veterinary Partners

Heartland Veterinary Partners

View
Senior Client Services Representative
Nashville, TN, US
Employees:
2316
Shawna O'Neal Work Experience Details
  • Heartland Veterinary Partners
    Senior Client Services Representative
    Heartland Veterinary Partners
    Nashville, Tn, Us
  • Cisco Meraki
    Partner Business Development Specialist
    Cisco Meraki Jan 2023 - Present
    -Implemented strategic projects and worked with sales team and SPs (Service Providers) / MSPs (Managed Service Providers) to build focus, enable and accelerate adoption of managed services built on the Meraki platform. -Performed enablement tasks within the Small US Service Provider space along with various other Select level accounts such as training sellers to promote and sell Meraki products. -Worked within the Canva application to create content such as slide decks, marketing flyers, one pages, etc. to send via SalesLoft to over 4,000 contacts within over 2,500 accounts.-Planned, scheduled, hosted and presented over six successful webinars within the last year covering varying topics requested by Service Provider accounts with a 49.7% returning attendee rate.-Executed demand generation activities and campaigns in partnership with Service Providers and aligned Sales Specialists.
  • Cisco
    Collaboration Sales Specialist
    Cisco Jun 2021 - Jan 2023
    -Worked in a highly dynamic and constantly evolving market on the cutting edge meeting the worlds communication needs. -Developed a pipeline within the SMB (Small to Medium Business) public sector space of short, mid and long-term business for our customers located in CO, KS, MN and WI and close deals while remaining highly competitive in the market space. -Worked in highly collaborative environments to team with Account Managers, Sales Engineers, Marketing, Channel Partners, Customer Success and more in the region to drive revenue and contribute to continued YoY growth rates. -Helped to exceed customer expectations by identifying creative & impactful use cases that enabled people to transform their businesses with the full Cisco cloud collaboration portfolio by using the MEDDPICC sales methodology. -Maintained and lead detailed and accurate quarterly forecasting with in 85-100% accuracy.-Consistently exceeded sales objectives by over attaining on biannually set quotas in multiple plan elements and additional hurdles.
  • Servicesource
    Senior Technical Sales Specialist
    Servicesource Jul 2019 - Jun 2021
    Greater Nashville Area, Tn
    -Managed and built relationships with accounts in the Southern territory that ranged from SMB to Commercial market size. -Continued to exceed sales objectives by over performing on aggressively set quotas. -Tasked with supporting the Account Management team with customer questions regarding all back-office concerns including quotes, contracts, finance, customer satisfaction and miscellaneous requests. -Conducted consistent health checks with customers throughout their lifecycle to ensure use of the product was being utilized to the fullest and would assist with any changes needing to be made. -Responsible for maintaining retention and understanding customer needs during extraordinary circumstances which lead to earning “Sales Rep of the Quarter” in April 2020. -Regularly trusted with training new members of the team to uphold client standards and expectations.
  • Metropolitan Government Of Nashville And Davidson County
    Deputy Clerk General Sessions Civil
    Metropolitan Government Of Nashville And Davidson County Sep 2018 - Jul 2019
    Greater Nashville Area, Tn
    -Prepared and disposed of the weekly Metro Codes dockets, including special set hearings in front of appointed Judge. -Performed clerical functions such as processing paperwork, answering phone calls and other various customer service duties. -Liaison between attorneys, Metro Legal, the Codes Referee and Judge.-Prepared and disposed of daily court dockets to be heard by assigned Parentage Magistrate by entering case findings in Oracle based system. -Processed and filed signed court orders along with daily data entry on miscellaneous court documents. -Acted as liaison between attorneys and Pro-Se litigants along with the Magistrate.
  • Metropolitan Government Of Nashville And Davidson County
    Juvenile Court Deputy Clerk
    Metropolitan Government Of Nashville And Davidson County Aug 2016 - Sep 2018
    Greater Nashville Area, Tn
    -Prepared and disposed of the weekly Metro Codes dockets, including special set hearings in front of appointed Judge. -Performed clerical functions such as processing paperwork, answering phone calls and other various customer service duties. -Liaison between attorneys, Metro Legal, the Codes Referee and Judge.-Prepared and disposed of daily court dockets to be heard by assigned Parentage Magistrate by entering case findings in Oracle based system. -Processed and filed signed court orders along with daily data entry on miscellaneous court documents. -Acted as liaison between attorneys and Pro-Se litigants along with the Magistrate.
  • Ims - Integrated Medical Systems International, Inc.
    Product Specialist
    Ims - Integrated Medical Systems International, Inc. Sep 2015 - Aug 2016
    Birmingham, Alabama
    -Worked closely with customers to place surgical product orders using an Oracle based system. -Facilitated customer service functions such as product returns, mis-shipments and order ETAs. -Maintained a positive relationship with the sales force and multiple vendors to ensure a positive experience for the customer.
  • Ims - Integrated Medical Systems International, Inc.
    Administrative Assistant
    Ims - Integrated Medical Systems International, Inc. Apr 2015 - Sep 2015
    Birmingham, Alabama Area
  • Aisle Rocket Studios
    Operations Analyst
    Aisle Rocket Studios Aug 2014 - Mar 2015
    Chattanooga, Tennessee, United States
    -Worked with programs like SQL Yog and Sequel Pro to run queries. -Ran results of queries in Excel spreadsheet where is then organized and analyzed then sent to upper members of management to review. -Worked with internal server to organize and help maintain memory space for buyers and vendors as well as other project managers.
  • Bath & Body Works
    Sales Leader
    Bath & Body Works 2011 - Mar 2015
  • Utc Echo
    Sports Editor
    Utc Echo Apr 2012 - May 2013

Shawna O'Neal Skills

Marketing Social Media Promotions People Skills Sales Management Journalism Photoshop Sound Studio Final Cut Studio Microsoft Word Wordpress People Oriented Small Talk Indesign Loss Prevention Business Analysis Public Speaking Retail Sales Social Networking Common Sense Time Management E Commerce Sql Reporting And Analysis Oracle

Shawna O'Neal Education Details

Frequently Asked Questions about Shawna O'Neal

What company does Shawna O'Neal work for?

Shawna O'Neal works for Heartland Veterinary Partners

What is Shawna O'Neal's role at the current company?

Shawna O'Neal's current role is Senior Client Services Representative.

What is Shawna O'Neal's email address?

Shawna O'Neal's email address is so****@****sco.com

What schools did Shawna O'Neal attend?

Shawna O'Neal attended The University Of Tennessee At Chattanooga.

What are some of Shawna O'Neal's interests?

Shawna O'Neal has interest in Animal Welfare, Children, Arts And Culture.

What skills is Shawna O'Neal known for?

Shawna O'Neal has skills like Marketing, Social Media, Promotions, People Skills, Sales Management, Journalism, Photoshop, Sound Studio, Final Cut Studio, Microsoft Word, Wordpress, People Oriented.

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