►Supervised 20 direct reports quality technicians in a production environment►Conducted research projects (cook time, plant temperature monitoring, shear testing)►Analyzed customer complaint data for trends and opportunities for improvement issues►Inventory and storeroom assessment for supplies for technicians and cook offices

►Developed a customer complaint procedure and phone script to improve data capture and expedite process►Implemented corporate sanitation audit and managed auditor team

►Conducted multiple microbial shelf life studies in a variety of food products involving natural antimicrobials, high pressure processing, pathogens, and spoilage organisms►Created new student laboratory training manual for incoming hourly technicians

►Assisted in making and testing vaccines, including live animal challenges►Performed/developed ELISAs (Enzyme Linked Immunosorbent Assays) testing antibody titers

►Collected data for several separate studies involving pathogenic/spoilage organisms such as Escherichia, Salmonella, Listeria, and Campylobacter in various food products►Used irradiation and modified atmosphere packaging to reduce microbial growth in meat products►Prepared samples in pilot plant