Shawna Pistole Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Oklahoma, United States

Proud of the work I am doing leading digital transformations to improve the working lives of employees◆ Led transition from in-house payroll to enterprise Payroll and HR software, reducing processing time from days to hours while successfully mitigating human error risks◆ Implemented a Time and Effort Certification software to transition from paper-based to digital certifications, reducing errors, and increasing efficiency◆ Researched, purchased, and led the transition to a specialized tax compliance software, streamlining tax management for international employees and ensuring regulatory compliance◆ Directed comprehensive testing efforts, ensuring seamless integration of the new softwares with various downstream systems and processes◆ Documented procedures as a comprehensive knowledge base for future reference and training◆ Developed a script to automate employee eligibility checks via a government API, reducing a manual process from days to seconds◆ Assumed a leadership role in training initiatives, creating and delivering detailed training sessions to ensure smooth adoption of new processes by all employees in the foundation◆ Successfully revamped outdated legacy processes, resulting in increased productivity and operational effectiveness◆ Fulfilled a pivotal role as a liaison between departments, acknowledged by foundation leadership for instrumental contributions, including orchestrating effective communication channels

As a business transformation consultant, I specialize in enhancing your business operations through digital transformations, embracing technology, and optimizing existing tools. My approach is to meet you where you are, understand your unique challenges, and leverage the tools you already have to streamline processes and optimize efficiency.I contribute to developing and innovating business ventures across diverse industries.Examples include but are not limited to:◆ Aviation Industry: Crafting business plans, strategizing operations, and integrating technology solutions for efficient financial management.◆ Agritainment Sector: Developing a phased, 5-year strategy, researching regulatory requirements, and overseeing website development and marketing.

◆ Played a pioneering role in transitioning QA to a newly created Engineering Productivity, crafting foundational processes and frameworks◆ Guided colleagues through challenges of establishing a new department, fostering adaptability and enhancing team unity◆ Collaborated with Tech Program Management to standardize Jira, ensuring consistent usage across all development teams for accurate productivity reporting to the C-Suite◆ Led the seamless migration to TestRail, optimizing testing processes which led to a significant reduction in regression testing time. This allowed us to align processes and testing methodologies with industry standards and organizational needs, showcasing adaptability and technical expertise in a developing department◆ Demonstrated strong collaboration with cross-functional teams

◆ Played a key role in ensuring the quality of a brand new product resulting from an integration with an acquired company◆ Worked closely with Product Managers to identify potential story changes and new development opportunities, ensuring seamless integration and aligned testing efforts for the new product◆ Employed PostgreSQL in testing processes, enhancing accuracy and completeness in quality assurance efforts for the integrated product◆ Conducted thorough regression testing for the new product, ensuring its stability amid ongoing development◆ Leveraged a thorough approach and attention to detail to confidently sign off on builds, contributing to a successful software release cycle for the integrated product

Oklahoma City, Oklahoma, United States

◆ Created and led a comprehensive, phased project plan to transition the Software Quality department to new tools◆ Collaborated with the DevOps team, implementing automation scripts triggered by related code changes, significantly enhancing efficiency and accuracy in software quality processes

Oklahoma City, Oklahoma Area

Led QA teams overseeing the company's critical core software modules, including payroll, banking, tax, data services (reporting), and time and attendance.Strategic Initiatives and Achievements:◆ Key decision-maker for QA department initiatives: career path, bonus structure, metrics, interviews, and annual vision sessions◆ Successfully managed four core payroll system migrations, improving system efficiency and automation◆ Achieved a 85% automation rate, significantly reducing manual processing and saving 70% in time◆ Instrumental in improving development and release practices of the banking software teamEfficiency Improvements and Change Management:◆ Implemented changes identified through RCAs, reducing the severity and amount of bugs released to production◆ Transitioned the payroll software team structure for faster project completion and improved collaborationProcess Optimization:◆ Introduced dedicated ticket teams and troubleshooting guides, reducing submission times and improving resolutions◆ Created a detailed Payroll Flow Chart outlining every step in the payroll process, enhancing project development and testing efficiency

Oklahoma City, Oklahoma Area

◆ Managed and assigned projects to promote testing efficiency◆ Organized cross-team projects and improved team skills through training and formalized test case enhancement◆ Ensured timely project completion and handled software problem troubleshooting

◆ Researched and resolved software problems◆ Created testing plans to ensure thorough testing of code changes before their release to production◆ Collaborated with Product Managers to suggest potential new development and make spec changes◆ Ensured timely completion of projects for each release

Tuttle, Oklahoma

◆ Pitched story ideas to editors ◆ Conducted interviews by phone and in person◆ Established relationships to form contacts for future stories◆ Submitted fully researched, completed articles by deadline

Mustang, Oklahoma

◆ Pitched story ideas to editors ◆ Conducted interviews by phone and in person◆ Established relationships to form contacts for future stories◆ Submitted fully researched, completed articles by deadline

Oklahoma City, Oklahoma Area

◆ Built professional relationships with over 120 clients◆ Routinely advised customers about complex issues and services◆ Regularly met with colleagues from other departments to deliberate and solve problems◆ Conducted motivational team meetings over customer service and job specific programs

Denton, Texas

Bachelor'S Degree, Public Relations/Image Management

Associate'S Degree, Mass Communication/Media Studies

Activities and Societies: Phi Theta Kappa honor society, Student Body President