Shawna Schink Email & Phone Number

United States

Greater Detroit Area

Manage pharmaceutical clients throughout the entire drug development cycle (pre-launch, launch, and maintenance) Work closely with pharma clients and consultants to design implementation plans for drug approval via the specialty pharmacy channel Target new pharmaceutical clients with drugs in phase III developmentProvide industry insight in designing agendas to companies hosting national healthcare conferencesDevelopment of Account Managers and Assistant Account ManagersAnalyze current program performance and facilitate on-going improvement opportunitiesBusiness owner of client meetings, internal return on investment analysis, and quarterly business reviews to ensure contract fulfillmentResponsible for creating standardized and scalable processes that impact all stakeholders Communication with data aggregators to ensure data requirement accuracy (pre and post launch)

Diplomat Specialty Pharmacy

Supervise internal Pharmacy LiaisonsCreate training modules and conduct new employee training for sales teamManage employee performance and productivity- weekly performance evaluations and goal settingCreate and evaluate Pharmacy Liaison metricsBrainstorm, implement, and evaluate sales initiatives for internal/external sales teamDelegate work to internal and external sales representatives as neededSupport Account Executives, Regional Account Managers and National Account Director to ensure best practice relationships with offices and pharmaceutical partners on a national level.Attend national, regional and local conferencesInternal Single Point of Contact for GPO'sCustomer Service and handling complaintsSingle Point of Contact for VIP offices, pharmaceutical reps, charities and patient support groups on a national levelContact new Oncology offices to increase interest of specific drug algorithms and services for their patientsComplete miscellaneous projects to provide customers a 100% satisfactory relationship