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Shawna Webster is a results-driven non-profit executive director with a distinguished track record of achieving excellence through visionary leadership, strategic planning, and transformative initiatives, Shawna oversees Naphsis, a non-profit association focused on secure data exchange in public health and identity management, tripling the association’s budget and doubling the staff in under 3 years. Since 2016, Shawna has demonstrated exceptional leadership skills as Naphsis Executive Director, managing a team of 18 individuals and collaborating with key executives from every state in the union to federal agencies to technology giants like AWS, Ancestry.com and LexisNexis. She achieved remarkable results, including a 200% revenue growth within four years, continually pursuing revenue diversification, not just for the organization, but for its members. Shawna also negotiated a 164% increase in a contract between a federal agency and the Naphsis membership, securing an additional $92.5M for them over the next five years. Her dynamic strategies elevated the association's presence and impact, fostering a proactive community dedicated to the support of vital records both in the Public Health and Digital Identity Management sectors. Shawna secured $154M in funding for vital records data modernization initiatives, marking the largest funding influx in history for this crucial component of Public Health. This achievement, coupled with the $92.5M increase in another federal contract, will have a watershed impact in vital records for the next decade, and are perfect examples of Shawna’s effectiveness in national advocacy work.Shawna's focus on employee satisfaction led to the implementation of a results-oriented work environment (ROWE), emphasizing autonomy and accountability. Adopting this philosophy and management style allowed her to transition the Naphsis workforce to 100% virtual in 2015, far before the pandemic, which positioned Naphsis as an invaluable resource in the area of virtual work for its membership during a national public health crisis. Shawna’s deep experience with other Associations and industry best practices allowed her to transform association operations, significantly improving and streamlining board governance, increasing corporate revenue by 325%, and implementing a new website and brand design twice over her tenure. Her leadership reduced overhead expenses by over half a million a year while enhancing security and systems functionality to serve the membership and their data customers.
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Executive DirectorNaphsis May 2017 - Feb 2024Silver Spring, Maryland, UsShawna Webster is a results-driven non-profit executive director with a distinguished track record of achieving excellence through visionary leadership, strategic planning, and transformative initiatives, In under three years, she tripled the association’s budget and doubled the staff. Shawna achieved remarkable results for Naphsis, including a 200% revenue growth, continually pursuing revenue diversification, not just for the organization, but for its members. She negotiated a 164% increase in a contract between a federal agency and Naphsis membership, securing an additional $92.5M for them over the next five years. Her dynamic strategies elevated the association's presence and impact, fostering a proactive community dedicated to the support of vital records both in the Public Health and Digital Identity Management sectors. Shawna secured $154M in funding for vital records data modernization initiatives, marking the largest funding influx in history for this crucial component of Public Health. This achievement, coupled with the $92.5M increase in another federal contract, will have a watershed impact in vital records for the next decade, and are perfect examples of Shawna’s effectiveness in national advocacy work.Shawna transitioned the Naphsis workforce to 100% virtual in 2015, far before the pandemic, which positioned Naphsis as an invaluable resource in the area of virtual work for its membership during a national public health crisis. Over the 12 years she’s been at Naphsis, she has also transformed and modernized the Association’s IT capacity, rebuilding and implementing three national electronic systems and negotiating thousands of data-sharing agreements.Shawna’s deep experience with other Associations and industry best practices allowed her to transform association operations, significantly improving and streamlining board governance, increasing corporate revenue by 325%, and implementing a new website and brand design twice over her tenure. -
Chief Operating OfficerNaphsis Jan 2012 - Aug 2016Silver Spring, Maryland, UsFrom 2012 to 2016, I spearheaded the development and implementation of transformation strategies aimed at modernizing our association's operations and board governance for Naphsis. This entailed focusing on initiatives such as board development and education, updating bylaws to reflect current needs and best practices, and facilitating strategic planning and leadership exercises. With oversight of operations, IT, finance, and membership programs, I ensured that our organization remains agile and efficient in meeting its objectives. By driving these transformation efforts, we aimed to enhance our capacity for innovation, adaptability, and overall effectiveness in fulfilling our mission and serving our stakeholders.• Significantly improved board governance and relations through facilitation of strategic planning, implementation of best practices for non-profit boards, elevation of leadership roles, and creation of the first board policy handbook. • Increased Annual Conference participation, instituted meeting structure, printed materials, and an exclusive VIP reception.• Achieved 200% corporate revenue growth by expanding and professionalizing the corporate member program; secured major members, including Lexis Nexis and Ancestry.com• Piloted and led transition to a 100% virtual and results-driven workplace, significantly reducing overhead expenses. • Improved security, fraud prevention, and data quality for public health data transfer operations by leading the overhaul of two national electronic data systems. -
Senior Director, National Board OfficeNaacp Oct 2010 - Jan 2012Baltimore, Md, UsAs senior director of national board office operations for the NAACP, I acted as the key liaison between the Office of the Chairman/Board of Directors, the President/CEO, the Executive Office, senior staff, and external stakeholders. Facilitating the exchange of information and fostering positive relationships, I promoted alignment and collaboration across various organizational levels. Participation in all facets of national strategic planning efforts allowed me to contribute valuable insights and perspectives to shape our organization's direction and priorities effectively. I provided leadership to a team of 2 direct reports and over 20 staff committee leads, overseeing their activities and ensuring the efficient allocation of resources. With a budget exceeding $1 million, I managed financial aspects to support our operational objectives and strategic initiatives.• Led organizational efforts to refine policy and practice and implement best practices from the non-profit sector.• Created and implemented a new board member orientation process; improved board and committee structure and procedures.• Acted as staff lead for an association-wide strategic planning process that involved 60+ board members, staff, and other volunteer leaders across the nation. -
Senior Specialist For Membership & GovernanceAssociation Of Public Health Laboratories 2002 - Oct 2010Bethesda, Md, UsUtilized years of non-profit management experience as a valued member of the Strategic Leadership Team of the organization representing Membership & Governance. Participated in all areas of strategic planning and helped lead the organization through two major restructures. Supported the Board of Directors and thirteen standing committees and associated staff members. Managed a Governance Task Force that changed the structure of the organization. Coordinated all board development activities and facilitated strategic planning & reporting process. Developed and oversaw compliance with association policies and processes & bylaws. Managed the Association Management Software (AMS) database implementation, upgrades, integrations with SharePoint & the association’s website and trained all staff on its use. Created and managed SharePoint workspaces to provide members and staff with a collaborative online platform to collect, store and manage data. Provided training for SharePoint products to members & colleagues. -
Manager Of The Executive OfficeAssociation Of Public Health Laboratories Apr 2002 - Aug 2006Bethesda, Md, Us -
Senior Specialist For Membership & GovernanceAphl 2002 - 2010
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Executive AssistantAmerican Counseling Association & Foundation Jul 2000 - Apr 2002Maximized the effectiveness of the Executive Director (ED) by providing comprehensive administrative support of a highly confidential nature. Participated in activities of the executive team to provide insight on governance and membership issues. Managed the ACA Foundation and its governance structure and activities. Provided comprehensive support to the governing board, managed the committee structure and provided direction and policy guidance to program staff.
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Executive AssistanceAmerican Counseling Association 2000 - 2002UsMaximized the effectiveness of the Executive Director (ED) by providing comprehensive administrative support of a highly confidential nature. Participated in activities of the Strategic Leadership Team to provide insight on governance and membership issues. Managed strategic plan reporting. Provided comprehensive support to the Board of Directors, managed the committee structure and provided direction and policy guidance to over twelve staff. -
Agroforestry Extension AgentPeace Corps Jun 1999 - May 2000Washington, District Of Columbia, UsDeveloped and promoted agroforestry systems for rural farmers in Cameroon in partnership with national and international NGOs; assessed local farming systems and membership groups to identify pertinent needs in the community; developed and administered presentations emphasizing the problems of soil degradation and the benefits of agroforestry and small-animal husbandry in permanent farming systems, and taught English at a primary school. -
Program ManagerInteraction Sep 1998 - Jun 1999Coordinated ten leadership meetings per year for the governing board, performed general member service, implemented recruitment and retention programs and marketing strategies, and maintained member database.
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Executive Assistant To The Vice-President & Program Development AssistantWorld Learning Oct 1997 - Sep 1998Washington, Dc, UsProvided administrative assistance and logistical support to the VP, executive staff & Board of Directors. Researched and edited international development proposals and concept papers, served as liaison with private sector partners, and represented the organization at various State Department-affiliated PVOs and NGOs.
Shawna Webster Skills
Shawna Webster Education Details
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Indiana University Of PennsylvaniaApplied Anthropology -
North Carolina State UniversityApplied Anthropology -
AsaeAssociation Management
Frequently Asked Questions about Shawna Webster
What is Shawna Webster's role at the current company?
Shawna Webster's current role is NonProfit CEO/COO/Chief of Staff.
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What schools did Shawna Webster attend?
Shawna Webster attended Indiana University Of Pennsylvania, North Carolina State University, Asae.
What skills is Shawna Webster known for?
Shawna Webster has skills like Nonprofits, Program Management, Strategic Planning, Program Development, Proposal Writing, Organizational Development, Leadership, Policy, Board Development, Leadership Development, Non Profits, Management.
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