Shawn Bailey is a Business Strategy Lead, Omnichannel Member Servicing and Performance Insights at USAA. He possess expertise in leadership, six sigma, tourism, team building, technology and 56 more skills. Colleagues describe him as "Shawn is an extremely resourceful and helpful individual I met while studying at Nova-Southeastern University. You will not find an individual who is more prepared on a daily basis and is always willing to lend a helping hand. Shawn is the true definition of working smart and thinking strategically into the future. I would expect nothing less than huge success in whatever he tackles in the future.", "Shawn was the best team member that any manager could ask for. He is a hard worker, bright and quick to learn. Shawn always went out of his way to make sure that tasks were done with the highest quality and on time. He worked well with the team and cross functional teams quickly found him as the expert that they knew they could go to for anything. Shawn would be a great member to any team.", and "Shawn’s professionalism is evident in his personable interactions with his colleagues. He is very driven, dedicated and a team player. He displays a high aptitude to learn new skills, and apply his knowledge in achieving his objectives. Overall Shawn is a well rounded individual who will have continued success. It was a pleasure to work with Shawn and hope our professional careers cross again."