Shawn Cooley Email & Phone Number

Houston, Tx, Us

Houston, Texas Area

Responsible for development and implementation of business processes and documentation protocols in collaboration across various departments to ensure universal compliance with PROS security policies. Provides oversight and day-to-day management of security and compliance tasks associated with on-boarding contractors, in collaboration with the Help Desk. Tracking and audits of employee moves and terminations, including coordination with IT, Office Services and building management in the case of involuntary terminations to ensure that all security access is disabled prior to departure. Training Manager for development and delivery of training courses for security policies, including status reporting for annual security training requirements for all employees and contractors. Online delivery of Security Awareness Training and Security Policy Acknowledgement, including content development, system testing, compliance reporting and policy enforcementDrives continuous engagement and awareness for all employees, contractors, customers, vendors and partners through creative messaging across all communication channels including Cybersecurity Awareness Month and other special events.Complete management, implementation, metrics, tracking, and analysis of regular phish campaigns Business Continuity task force coordination and management, including annual revision and testing of all Business Continuity Plans and coordination of company-wide communications during a BC eventIncident Response planning, documentation, testing and trainingWorks with various people across the organization to assist and support Data Map Management within the GRC system.Project management of Resiliency, Anti-Phish, Security Engagement and others. Responsible for working with representatives from multiple PROS departments to streamline and automate existing business processes for new hires and exits, development of SharePoint sites and various other items.

Houston, Texas Area

Responsible for development and implementation of business processes and documentation protocols in collaboration with Human Resources, Office Services, Information Technology, Cloud and Security teams to ensure universal compliance with PROS security policies.Ownership and day to day management of the online delivery of Security Awareness Training and Security Policy Acknowledgement, including content development, system testing, compliance reporting and policy enforcementProvide oversight day-to-day management of:· .Routine security policy enforcement· The front desk Visitor Registration online application and related weekly log reviews· Tracking and reporting for temporary badge management· Security and compliance tasks associated with on-boarding contractors Employee moves and terminations, including coordination with IT, Office Services and building management in the case of involuntary terminations to ensure that all security access is disabled prior to departureIn addition to these routine, ongoing tasks, responsible for working with representatives from multiple PROS departments to streamline and automate existing business processes, including· HR for new hire, status change and exit process improvement, automation and management· Office Services for visitor and vendor security compliance· Security Team for automation of evidence collection and reporting· IT for database cleanup and maintenance, particularly associated with asset management, access control and account management· Training Manager for development and delivery of training courses for security policies, including status reporting for annual security training requirements for all employees and contractorsProvide continuous improvement in accuracy and efficiency in PROS security compliance which supports scalability in operations. In addition, supplements the Internal Auditor to avoid resource constraints and provide cross-training and career development.

Project Analyst:Operations, PS Knowledge management, reporting, metrics, resources, hiring, utilization.PSA super user for time management and utilization.Resource Associate:Manage and maintain resources and bookings on current and forecasted projects both external and internal within PSA tool (OpenAir). Create and manage reports within the PSA tool for tracking utilization and availability. Develop and distribute regular reporting on team utilization to leadership.Maintain resource and contractor data base.Manage, track, and fulfill resource requests as needed.Manage resource conflicts and demands as needed.Track forecasted projects to understand the resource needs for each project.Work closely with Executives and Project Leads to understand and fulfill resource needs.

Report directly to VP of Professional Services. Tracking, reports, scheduling, coordinate meetings, team events, customer, partner and new hire training. Assist with customer data base. Keep up customer account information, Administrator of team sharepoint site. Assist with time and expense reports. Department revenue tracking.Keep team information and creation of organizational charts. Assist CSO with various tasks as well as coordinate and plan large quartely sales team meetings for both sales and ps. Ad hoc assistant to Product Development, CEO, Marketing and other depts. Project cooridnator on accounts when needed.