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@rogers.com
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3 phones found area 519, 085, and 800
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LinkedIn matched
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Shawn Dietrich is listed as Release Manager Production Support IT Systems integration at Rogers Communications at Rogers Communications, a company with 22143 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at rogers.com, phone signal with area code 519, 085, 800, and a matched LinkedIn profile for Shawn Dietrich.
Shawn Dietrich previously worked as Release Manager Production Support IT Systems integration at Rogers Communications and IT Consultant at 8730504 Canada Inc.. Shawn Dietrich holds Computer Programer/Analyst, Computer Programing, Analyst, Business from Conestoga College.
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AeroLeads found 1 current-domain work email signal for Shawn Dietrich. Compare company email patterns before reaching out.
I am focused on the support of ITIL and ITSM processes, with experience in Change, Release, Incident, Problem and Asset Management. I have a broad exposure to Information Services in Insurance and Communications industries. I am currently working with Change and Release Management. I have experience in IT Operations and Infrastructure as a Technical Analyst and Service Manager. I was Technical Lead for configuration and support of the ITSM Tool VMWare Service Manager (VSM). Specialties: ITIL Process, ITSM Tool Configuration, Lease life cycle activities, Move coordination activities, Desktop Support
Listed skills include Itil, It Service Management, It Operations, Sdlc, and 46 others.
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A career timeline built from the work history available for this profile.
Brampton, ON Canada
Manage changes and releases being deployed in the IT Systems Integration (Middleware) as part of the production support team. Look for and implement improvementsWork within the change process: creating, scheduling, getting approvals, presenting at Technical Advisory Board and Change Approval Board meetings, ensuring all documentation was complete.
Kitchener, Canada Area
IT Contract Consultant Shawn Dietrich. ITIL Certified, Project Manager, Service Manager, Business Analyst, IT AnalystSelf Incorporated
Kitchener, ON, Canada
IT Asset Management Focussed on Software Asset Management. Audit Software implemented in the company and identified savings and areas to improve. Worked as part of the IT Assets team and rotated duties with ordering, receiving and inventory control
Brampton, ON Canada
Managed changes (RFC's) for Middleware group as part of the Middleware Production Support team. Worked with the change process: creating, scheduling, getting approvals, presenting at Technical Advisory Board and Change Approval Board meetings, ensuring all documentation was complete, coordinated resources and communications. Created stand-alone changes.
Kitchener, Canada Area
Tech Lead on Service Desk Tool Replacement project until November 2011. Designed, Configured and Implemented VMWare Service Manager (VSM) tool into production replacing CA Service Desk. I gathered requirements, validated design with business, configured and tested VSM, then provided training. I implemented Incident and Problem management first, then Change.
Kitchener, Canada Area
Managed the Network (Voice and Data) Infrastructure Service. Supported Voice (VoIP) and Data Service (MPLS WAN, LAN, Internet). Managed the support team to maintain service levels and install new infrastructure.Under my leadership implemented new MPLS data network, replaced distributed PBX voice network with centralized VoIP.
Kitchener, Canada Area
I volunteered to fill the vacant Intel Service Manager role until the position could be filled. This gave me a chance to do the role and see if I wanted to make it permanent. I hired a person to fill my previous role. I held team meetings and one on one sessions with all team members. I gave monthly reports on the active projects including setting up.
Kitchener, Canada Area
Desktop support, supporting hardware and software.Added Computer purchasing and budgeting to duties.Helped to introduce Lease for PC/Laptop and Printers.Provided IT move support as single point of contact coordinating IT move activities.Created and Maintained Desktop Images using Ghost and Sys Prep.Worked on projects to deploy OS/2, Windows 98, Windows.
Kitchener, Canada Area
Mainframe Terminal Network support and Nortel Meridian PBX Phone support.Moved to Integrated Help Desk support including Novell LAN and Desktop applications running on DOS and Hardware.Cabling coax, type 1, cat 3 and cat 4 with Token ring and EthernetMoved to Second Level supportDial up support to isolated branch LAN's
Other employees you can reach at rogers.com. View company contacts for 22143 employees →
Michelle Lorenz
Colleague at Rogers Communications
Canada, Canada
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DP
Dilip P.
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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Parsa Tayyaran
Colleague at Rogers Communications
Vancouver, British Columbia, Canada, Canada
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CC
Colin Chester
Colleague at Rogers Communications
Vernon, British Columbia, Canada, Canada
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BR
Barzin Rahbar
Colleague at Rogers Communications
Toronto, Ontario, Canada, Canada
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JQ
Johnny Quiambao
Colleague at Rogers Communications
Canada, Canada
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DG
Dave Goguen
Colleague at Rogers Communications
Black River, New Brunswick, Canada, Canada
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JG
John Granter
Colleague at Rogers Communications
Shediac Parish, New Brunswick, Canada, Canada
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DG
Dave Gropp
Colleague at Rogers Communications
Canada, Canada
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TJ
Tina James
Colleague at Rogers Communications
Kitchener, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Shawn Dietrich works for Rogers Communications.
Shawn Dietrich is listed as Release Manager Production Support IT Systems integration at Rogers Communications at Rogers Communications.
AeroLeads has found 1 work email signal at @rogers.com for Shawn Dietrich at Rogers Communications.
AeroLeads has found 3 phone signal(s) with area code 519, 085, 800 for Shawn Dietrich at Rogers Communications.
Shawn Dietrich is based in Kitchener, Ontario, Canada while working with Rogers Communications.
Shawn Dietrich has worked for Rogers Communications, 8730504 Canada Inc., and Economical Insurance.
Shawn Dietrich's colleagues at Rogers Communications include Michelle Lorenz, Dilip P., Parsa Tayyaran, Colin Chester, and Barzin Rahbar.
You can use AeroLeads to view verified contact signals for Shawn Dietrich at Rogers Communications, including work email, phone, and LinkedIn data when available.
Shawn Dietrich holds Computer Programer/Analyst, Computer Programing, Analyst, Business from Conestoga College.
Shawn Dietrich is listed with skills including Itil, It Service Management, It Operations, Sdlc, Technical Support, Service Desk, Requirements Analysis, and Release Management.
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