Shawn Duarte Email & Phone Number

Providence, Ri, Us

As the Retail Training Manager, I specialize in Retail Employee Development and to ensure the flawless delivery of our customer service standards through new hire training, relationship banker development, and the Retail Development Management Program.BankNewport is a forward-thinking community bank that's focused on helping Rhode Islanders achieve their financial goals. Founded in 1819, we are a mutual company with over $2.3 billion in assets. Having no stockholders, earnings are reinvested to serve our customers and communities. We are growing and serving more customers than ever with 18 branches in Rhode Island. With a full complement of personal and business banking products, BankNewport is proud to serve the financial needs of customers from conveniently located banking offices throughout Rhode Island. We are proud to have been named one of Rhode Island's Best Places to Work and Fastest Growing Companies by Providence Business News.

Brockton, Ma

*Oversee management training programs*New Hire Training*Design, facilitate and distribute operational training to prepare branch associates for system upgrades and policy and procedure updates*Conduct pre and post go live training for bank acquisitions on computer systems, sales,policies, procedures, and company culture*Design and deliver pilot training for new systems*Collaborate with unit managers and stakeholders to design learning material to meet organizational goals

South Yarmouth, Ma