Shawne Carver Email & Phone Number

Owings Mills, Maryland, United States

Manage multiple cross functional, global Agile teams, in AWS and AEM environment, developing financial systems for Retirement Plan participants and Call Center support personnel.• Execute the delivery of critical participant facing and call center support applications for Retirement Plan Services organization, including annual strategic planning, support of tech modernization and migration efforts, and production support resolution.• Directly manage multiple Agile teams of 15 – 30… Show more Manage multiple cross functional, global Agile teams, in AWS and AEM environment, developing financial systems for Retirement Plan participants and Call Center support personnel.• Execute the delivery of critical participant facing and call center support applications for Retirement Plan Services organization, including annual strategic planning, support of tech modernization and migration efforts, and production support resolution.• Directly manage multiple Agile teams of 15 – 30 global team members each, while also co-managing additional teams for an 8 to 9-million-dollar global Retirement organization supporting T. Rowe Price (TRP).• Drive client centricity by partnering with Product Owner, Product Managers, Technical Leads and TRP Business stakeholders to plan and deliver critical products and product enhancements.• Manage all aspects of AWS and AEM releases across as many as 8 teams for multiple applications including the deployment of more than 20 services using GitLab and Unity.• Enhance product delivery by establishing seamless coordination across multiple teams, improving risk management, and focusing on overall quality assurance and best practices.• Responsible for personnel management including recruiting, performance feedback and reviews, career development, and coaching for 15+ employees.• Manage the continuous integration of offshore resources from across the globe to teams that were previously only onshore, including onboarding, knowledge transfer and overall support of all coordinated activities. Additionally, provide offshore peers with constant support to engage them in processes and support best practices.• Support diversity of talent and ideas, while building consensus toward a common vision.• Drive American with Disabilities Act (ADA) remediation with a team comprised of 8-10 offshore team members who use AXE (Accessibility Web Extension tool) and NVDA (Nonvisual Desktop Access screen reader) to scan and identify ADA compliance issues. Show less

Owings Mills, Maryland, United States

Manage multiple cross functional, Agile teams, in AWS and AEM Environment, developing financial systems for Retirement Plan participants and Call Center support personnel.• Oversaw the development and delivery of critical participant facing and call center support applications, on time and on budget, for the Retirement Plan Services organization.• Managed WebSphere, AWS and AEM releases across as multiple teams for on-premises and cloud applications, including support for tech… Show more Manage multiple cross functional, Agile teams, in AWS and AEM Environment, developing financial systems for Retirement Plan participants and Call Center support personnel.• Oversaw the development and delivery of critical participant facing and call center support applications, on time and on budget, for the Retirement Plan Services organization.• Managed WebSphere, AWS and AEM releases across as multiple teams for on-premises and cloud applications, including support for tech modernization efforts to move WebSphere on-premises services to AWS Cloud.• Directly manage multiple Agile teams, developing in AEM and AWS development environments.• Partnered with various business stakeholders, technical project managers, and technical operations support teams to plan and deliver critical products and functionality, including production support resolution.• Responsible for resource, budget and delivery management, and personnel recruitment for multiple Retirement Plan Services (RPS) Digital teams. • Managed Total Cost of ownership for 5 – 10 applications within Retirement Plan Services organization, including responsibility for the Workplace, Synergy and PlanView Portal applications, the largest in the RPS organization.• Defined Statements of Work and oversaw vendor engagements for various projects and resource needs. Show less

Owings Mills, Maryland, United States

Managed individual project teams responsible for resource allocation, project planning, and delivery of critical applications and application enhancements. Maintained strong business partnerships in the Retail line of business. • Monitored resource allocation, budget development and personnel recruitment for multiple Retail projects.• Managed multiple key initiatives simultaneously throughout the development lifecycle.• Led development team in analysis and building of software from… Show more Managed individual project teams responsible for resource allocation, project planning, and delivery of critical applications and application enhancements. Maintained strong business partnerships in the Retail line of business. • Monitored resource allocation, budget development and personnel recruitment for multiple Retail projects.• Managed multiple key initiatives simultaneously throughout the development lifecycle.• Led development team in analysis and building of software from conception through implementation in a waterfall methodology.• Participated in strategic Retail Planning.• Responsible for recruiting and talent management, including performance management, individual development and career planning, coaching and training recommendations. Show less

Owings Mills, Maryland, United States

Responsible for the analysis and development of various project requirements for client facing Retail applications and the Retail Public Website. Contributed to several strategic efforts providing intimate knowledge of the Retail website, influencing planning and overall outcomes. Implemented several improvements based on various client feedback. Contributed to overall process improvement for the overall approach to Retail analytics.