Shawn E. G. Email and Phone Number

Full service travel agency.

Drafts, reviews, and/or approves quality policies. Interprets and implements quality standards. Evaluates adequacy of quality standards. Devises sampling procedures and directions for recording and reporting quality, documented information. Reviews the implementation and efficiency of quality and inspection systems. Plans, conducts and monitors testing and inspection of materials and products to ensure finished product quality. Performs and documents internal audits and other quality assurance activities. Investigates non-conforming issues and complaints. Analyses quality information to identify areas for improvement. Develops, recommends and monitors corrective and preventive actions. Identifies training needs and organizes training interventions to meet quality standards. Coordinates and supports on-site audits conducted by external providers. Coordinates and conducts, when necessary, vendor audits. Evaluates those findings and implements appropriate corrective and preventive actions. Monitors risk management activities. Oversees the implementation and usage of documented management systems. Assures on-going compliance with quality and industry regulatory requirements. Performs related duties as assigned.