Shawnetta Davis Email & Phone Number

Wisconsin, United States

• Accurately complete the patient registration/check-in and check-out process by obtaining required client information.
• Capable of interpreting medical records reports and chart entries
• Maintain a general and updated understanding of insurance requirements as they relate to the Care Center.
• Self-motivated with ability to work autonomously and in a team in a fast paced environment
• Assigned coding for patient procedure and diagnosis.

• Provided technical assistance to individuals and/or businesses primarily through telephone interaction.
• Addressed a wide range of issues/problems that require unique solutions.
• Applied tax codes to assist taxpayers in understanding and meeting their tax responsibilities.
• Secured, analyzed and protected sensitive personal and financial information.
• Make determinations and used sound judgment to resolve taxpayer disputes and delinquency issues.
• Developed, analyzed, and evaluated information involving the research of computerized records by accessing multiple online/database systems.

• Scanned and recorded incoming documents to determine how and where they should be filed.
• Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
• Purged inactive records and documents to keep filing system organized and efficient.
• Completed data entry for case files including entering demographic information, assigning case numbers, uploading documents and assigning labels.
• Answered incoming calls and directed callers to appropriate department.
• Kept records of all customer interactions and maintained confidentiality.

• Maintained all assigned areas’ safety and cleanliness according to hospital policies and standards.
• Logged activity in computer system.