Shawn Francis

Shawn Francis Email and Phone Number

Product Leader @ McGraw Hill | EdTech Innovation @ McGraw Hill
new york, new york, united states
Shawn Francis's Location
New York, New York, United States, United States
About Shawn Francis

With over 15 years of ed tech product experience, I currently lead Product Management for College Board's flagship curriculum programs: SpringBoard and Pre-AP. I focus on delivering innovative, user-centered solutions that support instructional engagement and student success across a variety of learner needs and contexts.I specialize in building and leading cross-functional teams that are empowered to apply data-driven, outcome-oriented, and inclusive approaches to product development, from vision to shippable features. I have a deep understanding of the SaaS and education domains, and I have successfully launched and scaled multiple digital platforms, including the CODiE Award-winning SpringBoard Digital and Pre-AP Classroom. I also manage the business planning, P&L, and business development aspects of my products.As a BIPOC, LGBTQ+ leader, I have experience in designing and implementing DEI strategies for more inclusive and engaging classrooms and professional spaces. I'm passionate about mentoring product owners and managers, building their capacity as impactful and empathetic leaders.

Shawn Francis's Current Company Details
McGraw Hill

Mcgraw Hill

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Product Leader @ McGraw Hill | EdTech Innovation
new york, new york, united states
Website:
mheducation.com
Employees:
5458
Shawn Francis Work Experience Details
  • Mcgraw Hill
    Senior Director, Product - Personalization
    Mcgraw Hill Jan 2024 - Present
    New York City Metropolitan Area
  • The College Board
    Executive Director, Product Management
    The College Board Jan 2019 - Nov 2023
    New York, Ny
    Strategic product leadership of all aspects of the product lifecycle for a portfolio of instructional programs at College Board: visioning, user research, design thinking, new product development, pricing and packaging, product roadmapping and backlog management, communications, and marketing, as well as business planning, P&L management, and business development. Strong leadership of a staff of 30 (hybrid and remote) in a multi-tiered management structure, overseeing Marketing, Product Management, User Research and Digital Product Delivery, responsible for $38MM in annual revenue.Key accomplishments:- Led product strategy, digital product development, and launch of College Board's new Pre-AP Program, which exceeded sales goals by over 25% in its first year; the program has grown by over 155% since the initial launch in FY20, with $13MM in annual revenue. - Designed and implemented a revenue pipeline strategy from Pre-AP to AP, leading to a 7% increase in AP exams by Pre-AP students.- Secured Pre-AP's first statewide contract, enabling state-funded access to all Pre-AP courses for all 9th and 10th grade students in Arkansas for three years.- Fully replatformed SpringBoard Digital product, which led to nearly 30% increase in overall usage, with 200% and 290% increases in teacher and student usage of Progress Reports, respectively.- Launched two new SpringBoard ELA editions for middle school and high school, which were adopted by the states of Tennessee, North Carolina, New Mexico, Louisiana, and Texas. Received EdReports' highest quality rating for instructional materials: all green across all gates.
  • The College Board
    Senior Product Manager, Springboard & Pre-Ap Digital Products
    The College Board Mar 2015 - Jan 2019
    Greater New York City Area
    Product manager for two digital platforms, the CODiE Award-winning SpringBoard Digital and Pre-AP Classroom. Managed three staff (onsite and remote), as well as two external sprint teams. Key accomplishments:- Led initial design and development of Pre-AP Classroom, an instructional platform that optimized assessment assignment experiences, and supported teachers with comprehensive reporting.- Replatformed SpringBoard Digital's eBook experience along with a full UX redesign and new CMS, which delivered over 60% increase in ELA materials usage and overall SpringBoard Digital student platform usage by 16%.- Reallocated vendor work to a new development house, leading to over $1MM in annual savings along with a significant increase in sprint team velocity.
  • The College Board
    Director, Strategic Digital Marketing
    The College Board May 2013 - Mar 2015
    Greater New York City Area
    Served as acting product manager for a variety of strategic product initiatives across the organization. Worked across program marketing leads to develop a cohesive digital marketing strategy aligned to constituent lifecycles. Key accomplishments:- Product manager for relaunch of the SAT Suite of Assessments digital practice experience in support of the SAT redesign.- Designed and launched college search tool to encourage low-income students to use college application fee waivers.- Led research and validation to create a cross-program student journey map to support all product development and a more coherent student engagement experience.- Developed initial multi-channel outreach strategy for Apply to Four campaign, focused on encouraging low-income, high performing students to apply to at least four colleges.
  • The College Board
    Director, Sat Web Product Management
    The College Board Dec 2010 - May 2013
    Greater New York City Area
    Product Manager for SAT Student digital experience; strategic leadership of digital marketing (online ads, email, SEM) for SAT across all audiences.Key accomplishments:- Led iterative redesign and testing of homepage promotional space to significantly increase CTR of cross-promotions .- Managed content development and strategy of all student- and parent-facing emails, with consistent A/B testing to drive increased SAT registrations.- Managed a $1MM digital ad budget, with a focus on SEM optimization.
  • Bny Mellon
    Senior Associate, User Interface Specialist/Web Content Manager
    Bny Mellon Nov 2007 - Dec 2010
    Greater New York City Area
    Web content manager for Sales intranet; expanded responsibilities over time to lead web analytics across all boutique asset management firms, as well as support UX design for new digital properties.Key accomplishments:- Led integration and launch of new web analytics platform across all customer-facing boutique sites, and initiated a new process for engaging business stakeholders on analytics data to guide decision-making on a consistent cadence.- Launched UX discipline as an intermediary between development and design, developing wireframes and stakeholder testing/validation in service of a redesign of consumer and institutional investor fund lookup experiences.
  • The Grow Network/Mcgraw-Hill
    Content Producer
    The Grow Network/Mcgraw-Hill May 2006 - Nov 2007
    Greater New York City Area
    Manage all digital content production across digital and dynamic print products.Key accomplishments:- Supported redesign of CMS and all downstream visual rendering to create scalability for new digital content development - Led content production for highly-visible state level custom projects (Texas, Arizona, California).- Worked as intermediary between Content and Engineering teams to ensure integrity of instructional experience through the design and development process.
  • The Grow Network/Mcgraw-Hill
    Content Intern
    The Grow Network/Mcgraw-Hill Sep 2003 - May 2006

Shawn Francis Skills

Content Management User Experience Information Architecture Content Development Content Strategy Usability Testing Editing Analytics Web Analytics User Centered Design Product Management Usability Web Project Management Digital Marketing Email Marketing Web Strategy Cms E Commerce User Interface Design Digital Strategy User Interface Agile Project Management Website Development Seo Digital Media Drupal Web Content Management Web Content User Experience Design Mobile Applications Web 2.0 New Media Interaction Design Omniture Content Management Systems

Shawn Francis Education Details

Frequently Asked Questions about Shawn Francis

What company does Shawn Francis work for?

Shawn Francis works for Mcgraw Hill

What is Shawn Francis's role at the current company?

Shawn Francis's current role is Product Leader @ McGraw Hill | EdTech Innovation.

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What schools did Shawn Francis attend?

Shawn Francis attended New York University.

What skills is Shawn Francis known for?

Shawn Francis has skills like Content Management, User Experience, Information Architecture, Content Development, Content Strategy, Usability Testing, Editing, Analytics, Web Analytics, User Centered Design, Product Management, Usability.

Who are Shawn Francis's colleagues?

Shawn Francis's colleagues are Lizbeth Merelles, Davor Fisher, Jason Lee, Janet Roling, Amber Beauchamp, Heather Doran, Robin Varney.

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