Shawn Gallagher Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

SAFe Agile Product Owner experience using JIRA and Confluence to lead small and enterprise scale applications from leadership vision through development to public release. Developing roadmaps, providing visualizations, tracking, and live demos through Confluence, Qlik, Zoom, and in person presentations to senior leadership. Prioritized backlog, bugs, and.

20540

• Crafted the Library of Congress 2016-2020 Strategic Plan
• Coordinated all phases of the Library’s Planning and Budget Framework for planning and program evaluation
• Evaluated agency wide strategies, annual performance goals, performance indicators and targets in accordance with GPRA.
• Analyzed organizational planning and performance information for relevance and accuracy.
• Evaluated and tested planning and performance automated system.
• Organized bi-monthly organization-wide reporting and performance meetings.

• Provided high-level support to the Chief, conducted program planning and evaluation as liaison to the Library's formal planning and budgeting processes; monitored and reported intended outcomes and results; and.
• Provided leadership and direction for the development of strategic planning and performance initiatives by working with directors and managers to develop goals and objectives supporting the Library's planning and.
• Utilized technical expertise, innovation and judgment to create strategic planning documents and to develop goals and objectives to achieve intended outcomes.
• Worked with the Chief and senior managers to define and develop a view of the future, set strategic directions and translate these directions into actionable key performance drivers, including customer satisfaction.
• Supported and led a working group to identify and implement recommendations to improve overall performance.
• Applied a broad knowledge of the organization and operations to conduct analytical and evaluative studies addressing difficult issues and/or problems.

Washington D.C. Metro Area

Completed a 15-month competency–based training program for employees from diverse backgrounds who are interested in broadening their knowledge and developing the skills that are the foundation of effective leadership. Through competitive selection, participants obtain education, training and experiences needed to improve their current performance, enhance.

• Researched and recommended forms management techniques and software providers to management.
• Developed and executed a communication plan for the closing of obsolete and insecure forms systems.
• Authored guidance and documentation for forms management.
• Established and reported performance metrics, exceeding directorate goals for performance and customer satisfaction.
• Designed and revised electronic forms with Adobe LiveCycle to conform with Section 508, GPEA, PRA, and Privacy Act.
• Established 508 Accessibility compliance review with National Library for the Blind and Physically Handicapped.

• Focusing on informing diverse audiences, leveraging technology and collaborative Web 2.0 tools to facilitate rapid, comprehensive, mobile learning.
• Utilizing distance learning to append and enhance content for redelivery while lowering overall cost by reducing travel expenses and delivering a greener product
• Supporting local and global client projects from development and planning stages, through funding, execution, and post-mortem evaluation providing technical and procedural insight
• Improving company reputation by delivering exceptional customer service, integrating client feedback, and effectively developing new market opportunities
• Promoting transparency by establishing open communications of project updates, milestones, and process improvements

As the main interface between Altus Learning and Cisco Systems, worked closely with Program Specialists, and Virtual Team Managers to arrange and manage the online broadcast of events from agenda and budget creation through the live production process and on towards the post-production to a web portal for Video on Demand.· Supported local and global client.

· Educated local and remote audiences using technology to create a virtual learning environment pioneering collaborative information techniques. · Worked with education and technology teams to optimize the learning experience for collegiate and professional markets. · Orchestrated technical production of professional education courses and public seminars.

Operated Remote Cameras, Switcher, Projectors, Audio Mixers, Wireless and wired microphones, signal routers. Assisted professors with teaching on camera.

QA and zero-defect test automation for Sun Microsystems and eScene working individually and on teams of up to eight members.

Tracked and Organized data on worker productivity, consolidated into comprehensive reports for management's review.

Ingested media through ISDN, CD, floppy disk, and cassette tape, edited, stored and queued public service announcements, ad drops, and commercial announcements with Dalet Surfer Digital Editing System Coached voice talent for on-air promos