Shawn Michelle G. Email & Phone Number

Scottsdale, Az, Us

Phoenix, Arizona, United States

• Manage digital marketing operations for 130 real estate clients, ensuring client engagement and satisfaction.• Provided innovative digital marketing solutions tailored to meet specific client requirements.• Resolved technical and service issues, handling escalations and mentoring new client success managers.

Greater Phoenix Area

• Managed a large pipeline of potential and existing mortgage broker partners at ResiCentral.• Cultivated $500M in mortgage loans, emerging as the top performer in the company.• Upheld company service standards in all communications with partners.

Scottsdale, Az

• Managed a $2M B2B sales channel with 58 external partners, developing sales strategies and incentive plans to drive business retention and channel growth.• Consulted with partners to identify product solutions focusing on education, salary data, and thought leadership for HR professionals.• Achieved an 8% lift in revenue and grew partner numbers by 5% in the first year, reinvigorating relationships with Canadian partners to drive a 15% revenue increase in the Canadian market.

• Developed product strategy in collaboration with stakeholders to drive revenue growth.• Managed full product lifecycle and identified market gaps for product expansion.• Led user story creation, UI/UX testing, and prioritized backlog in sprint meetings.

Scottsdale, Az

• Managed entire product lifecycle for consumer and professional adhesive products, developing marketing strategies and guiding teams to drive sales success.• Successfully launched multiple consumer product collections on HSN, and prepared retail buyer presentations for major retailers like Amazon, Walmart, and Target.

Scottsdale, Az

• Managed the development of a diverse product portfolio including medical equipment, hardware, and software solutions.• Conducted market research and competitive analysis to support decision-making processes.• Oversaw user story creation, UI testing, and UX improvements for data capture software programs.• Supported market penetration and growth in clinical environments across the U.S., South America, Australia, and Europe.

Scottsdale, Az

• Conducted on-site training for clinical administrators and staff on telemedicine solutions implementation.• Trained providers, biomedical staff, and clinicians on effective use of solutions for patient care.• Received high performance evaluations and gathered valuable customer data for product development.

Chandler, Az

• Directed internal teams to meet needs of 2000+ domestic and international clients.• Liaised between key accounts and vendors to enhance operations and maintain quality controls.• Innovated process improvements to optimize branding and customer service for increased business growth.

Tucson, Arizona, United States

• Orchestrated efforts of over 20 H.O.A's Board of Directors, ensuring smooth operation of Community Associations.• Educated newly appointed Board members and sub-committees on best practices.• Directed vendors to promote cost-effective operations for H.O.A. communities.

Tucson, Arizona, United States

• Increased profit margin for a multi-million dollar travel business by establishing long-term business relationships with the student population.• Successfully expanded brand recognition through coordinating marketing events including patners like MTV and developing a driven sales team.• Consistently achieved individual and branch sales goals, earning performance bonuses.