Category Manager, Trading Cards
CurrentCurrently, I'm overseeing the dynamic Trading Card Game Category at eBay, I'm responsible for Category Gross Merchandise Volume (GMV), growth strategy, and elevating buyer/seller satisfaction (CSAT). My role involves spearheading strategic partnerships and trust initiatives to foster a thriving marketplace.Responsibilities:Shape the strategic vision for the Trading Card Game Category on eBay's Marketplace.Manage a diverse portfolio of licenses, including iconic brands like Pokemon, Magic the Gathering, Yu-gi-oh, Star Wars, Marvel, Disney, One Piece, and more.Develop and execute growth strategies to elevate the overall performance of the TCG Category.Drive customer satisfaction through targeted initiatives, ensuring a positive experience for both buyers and sellers.Cultivate and nurture strategic partnerships to enhance the category's ecosystem.Spearhead trust initiatives to create a secure and reliable platform for buyers and sellers.Key Achievements:Head various strategic initiatives for eBay, including resolving challenges related to unpaid items in the Collectibles space.Simplify and streamline new listing flows for Trading Cards, enhancing the user experience for sellers.Redefine condition descriptors for listings, contributing to a more transparent and user-friendly marketplace.My role goes beyond managing the Trading Card Game Category; I am at the forefront of driving innovation and excellence in the Collectibles space. I'm excited to be part of eBay's journey in becoming the best global marketplace!
