Shawn Lynes Email & Phone Number

Janesville, Wi, Us

Led the Commercial Team Division in a business process outsourcing organization, managing hundreds of applications for diverse clients. Mentored 9 developers and engineers as Technical Lead for solutions architecture, software design, and development.Modernization: Led the shift from Windows Forms to Windows Services, improving system reliability, scalability, and performance for high-volume workflows.Leadership & Strategy: Defined policies and procedures to ensure project quality and consistency. Enhanced the software development life cycle, including design, testing, and monitoring.Collaboration: Coordinated with multiple departments to align technical solutions with business needs.Technical Leadership: Directed end-to-end design and delivery of client solutions. Acted as Scrum Master, prioritizing change requests, bug fixes, and enhancements.Quality Assurance: Collaborated with QA teams on unit, integration, regression, and system testing. Assisted QA leads in refining testing methods.Mentorship: Supported team growth through peer reviews, training, and mentoring of junior developers, fostering a collaborative environment.Standardization & Scalability: Created standardized applications and reusable tools for multiple projects, developing coding standards for efficiency.Key Focus Areas: Expertise in C#, Delphi 10, SQL Server, Windows Services, high-volume automated processing, Check 21, and Healthcare EDI, focusing on seamless integration and scalability.Documentation: Produced technical and end-user documentation, process maps, and resource plans for knowledge transfer and clarity.Tools: Visual Studio, C#, Delphi 10, SQL Server, Visual Basic .NET, Salesforce, Red Gate, Balsamiq Wireframing, Altova, Mercator, DataStage TX.

Janesville, Wi, Us

Managed and mentored a team of 12 software developers and engineers, providing leadership in solutions architecture, software design, and development methodologies.Defined department goals, policies, and procedures to enhance quality, problem resolution, change management, and tool upgrades.Led the software development life cycle, including architecture, design, testing, and monitoring of solutions, ensuring alignment with organizational objectives.Partnered with cross-functional teams (Software Developers, Network Engineers, Helpdesk, Customer Service, Project Managers) to plan and execute coordinated tasks.Acted as Product Owner, prioritizing change requests, bug fixes, and enhancements in agile development processes.Delivered extensive training and onboarding for employees across departments.Championed the creation of process maps, technical documentation, and resource planning for streamlined operations.Collaborated with QA teams on Unit, Integration, Regression, and System Testing, refining methodologies and assisting QA Leads.Designed standardized applications and reusable software tools for scalable solutions across clients.Mentored developers on code reviews, best practices, and technical growth.

Janesville, Wi, Us

Designed and developed customized workflow systems to process high-volume claims and other business process outsourcing tasks, handling millions of claims monthly.Led development teams of up to 25 developers and testers, serving as Technical Lead on mid-sized to large projects.Managed all aspects of the software development life cycle, including solutions architecture, design, development, and testing, while defining supporting policies and procedures.Collaborated with clients and internal stakeholders to gather requirements and deliver tailored solutions.Developed unit, integration, regression, and system tests in coordination with QA teams, assisting QA Leads in refining processes.Conducted code reviews and mentored junior developers to foster technical growth and ensure quality standards.Created technical and end-user documentation, process maps, and resource planning tools to streamline project execution.Served as Project Architect for client solutions and developed standardized applications, tools, and coding standards for reuse across projects.

Developed and maintained system programs using COBOL, Intouch, and DCL.Collaborated with cross-functional teams to assess software needs and implement updates.Assisted in converting legacy VAX mainframe systems to ALPHA mainframe architecture.Worked both independently and as part of a team to support software development initiatives.Reported to Senior Programmers and contributed to software updates and new application development.

Bachelor Of Science (B.S.), Math/Computer Science

Education record

Education record