I was the Content Manager for the UK branch of the Erasmus+ EPALE programme. EPALE is a free, multilingual community platform for adult learning professionals across Europe. I worked closely with stakeholders across the UK to support them in creating content for the platform, as well as independently writing and curating content for the platform that would be of interest to adult learning professionals (news articles, blogs, events, and resources). As a result, I am very familiar with Drupal. I commissioned and published translations of our content in Welsh and other European languages. I also contributed to monitoring, reporting, and evaluation activities for the platform and helped to analyse communications data and KPIs.One of my projects was publishing the Learning and Work Institute's blog series on the European Agenda for Adult Learning (EAAL) for the UK in 2020. This was a blog series curated by the Learning and Work Institute and written by adult educators across the UK who are involved in the European Agenda for Adult Learning programme. I constructed the landing page, provided editing support, and published the blog series on the EPALE platform. I worked closely with the Learning and Work Institute and authors to realise this project. I also attended national and European conferences as a representative of EPALE UK.

My role focused on planning and organizing the company’s brand launch at an international tradeshow. This involved sourcing bids from outside contractors, creating mailing lists (Cision), producing press releases and PR documentation, and events planning including booking international travel.

I created content, managed social media accounts, and ran marketing campaigns for a tech publisher and IT skills education platform. I was awarded Employee of the Quarter within my first 6 months at Packt for my work improving the company's social media. I received a promotion after 9 months to head of social media within the Marketing Department. My experience at Packt includes:• Copywriting and content creation (website, blog, e-mail, social media)• Developmental editing• Social media management (Sprout), monitoring, and strategy• Social media marketing (paid and organic)• Email marketing communications (MailChimp)• Campaign reporting (Google Analytics)• Branding• Staff training• Collaboration with other staff members (Skype, Slack, Bitrix24, Zimbra)

INTERNATIONAL PROGRAMME ADMINISTRATOR (September 2016 - October 2016)Temporary admin staff (through Gordon Yates) at BPP's Birmingham campus. As part of the International Student Operations team, my duties included front line work with international students, pastoral care, internal announcements, and administration.CUSTOMER SERVICE ADVISOR (April 2016 - September 2016)Temporary admin staff (through Gordon Yates) at BPP's Birmingham campus. My duties included acting as a first point of contact for queries, student support and engagement, setting up and invigilating exams, record management, database work, IT, and general administration.

My projects included document editing, copywriting, creating and running Thunderbird's social media accounts, curating content for ThunderbirdPF.org, writing Annual Reports and newsletters, developing infographic concepts, organizing the Honouring Our Strengths 2014 conference, and creating content for the Good Medicine Podcast.My experience at Thunderbird includes: • Copywriting, analyzing, and editing documents • Social media management (HootSuite) • Social media marketing • Website management (WordPress) • Project management • Staff training • Conference organization • Media relations • Branding and brand extension • Podcast creation • Collaboration with other staff members (Skype, BaseCamp, Zimbra)

Write, edit, compile, and proofread technical documents. Create templates for sales documents. Collaborate with other staff members on projects.

Proofreading, content editing, content selection, and design input for both new media and print editions of Theurgy Magazine. (http://theurgymagazine.co.uk)

My thesis is an original novel in the steampunk genre and a critical essay. I gained experience in research, content creation, and editing while doing this degree.

Responsible for marking, developing lesson plans, creating a syllabus, running and structuring seminar groups, workshoping students’ creative pieces, giving students feedback, and managing the learning process using verbal and visual techniques.

Performed invigilation, amanuensis, and reader duties for the exams of students with individual requirements and invigilated for general examinations.

Supported a visually impaired student in the English department by scanning, editing, and embossing Braille texts.

Effectively took notes in a variety of classes (English, Film & TV, History, Geography, Art History, Biology) for students with individual requirements.

Wrote security manual for Controlled Goods Program (GOC project experience), updated safety manuals, updated the database, proofread, and did lab work such as plasma etching silicon die and microscope photography.

Utilized skills for solving disputes, maintaining positive attitudes, health/safety, and directing young adults in an overnight summer camp during the summers of 2003 and 2005.

Taught HTML, web page building, robot programming, stop motion video making, and basic chemistry at a day camp.