Shawn Case Email & Phone Number

Arlington, VA, US

Deliver an outsiders view to businesses to maintain growth and customer reputation.

• Assimilate with the existing team and pave a new direction for future Lean Six Sigma like methodologies
• Develop and implement SOPs from the ground up
• WoodWop, AutoCAD, AlphaCam, Solidworks, Cutrite software, Cabinet Vision
• Weeke Venture 106M, Weeke Vantage 200, and Homag BMG 511 CNC machines
• Utilize shop drawings to program custom commercial cabinetry to produce at an above-average rate
• With my team we have increased Jefferson's 20 year production rate by 40%

Herndon, VA, US

• Manage all install teams while increasing relations with all clients
• Train staff on newly implemented processes
• Lead customer service team through crisis management and resolutions
• Develop an internal knowledge database for all staff to be updated and trained
• Visit all sites and expedite towards a solution

• Oversaw and successfully accomplished the reorganization of World of Beer franchise to an independent franchise
• Maintained operation of all 3 store locations’ inventory, pricing and buying power
• Created and utilized a database for keg management that reduced inventory by 45%
• Created and implemented a training program for all new staff on all products and procedures

Tampa, Florida, US

• Purchase and manage the Flagship Store’s 600+ products
• Lowered the overall inventory overhead by +20%, utilizing a self-developed management system
• Wrote the mandated lineup for our 3 stores under the World of Beer group
• Maintain a knowledge of all beers on hand, while managing customer expectations and experiences
• Stay connected and engaged to all area events and hold competitive tap takeovers
• Implement new techniques for a more efficient service

Seattle, WA, US

Supplied cars from automotive manufacturers* to newspaper, magazine, bloggers** Maintained constant knowledge of up to 65 different models of vehiclesEducated writers on the newest features and changes in every carAssisted in handling logistics of a small team for local and full day movesHeld large marketing events for individual Auto companiesAided.

Washington, District Of Columbia, US

• Assessed restaurants for points of improvements by helping management find and address problems in their current process and procedures
• Wrote proposals for potential clients on process improvements needed to be successful
• Worked with staff to increase productivity as well as bringing businesses up to code and regulations for their particular municipality

• SaaS products included:DealerAddendums.comCars.Liqueo.comSynapticMobile.com
• Market our software towards the automotive advertising & marketing agencies that cover the 40,000+ car dealerships in the United States
• Search for creative ways to increase market penetration in the automotive industry
• Built client relationships and worked with existing client base to add new requested features and continue training
• Organized and presented at NADA and Digital Dealer events in Las Vegas

Investigate avenues for future partnershipsBuild relationships with new startups Utilized networking events to promote organicallyHelp write proposals for future clients

Washington, DC, US

I marketed all facets of Essential Media Partners along with their sister companies MobiStreets and SoWe Philadelphia. I built mobile and desktop websites for EMP to convey the company's direction and maintained the visual brand. I aided sales in developing new marketing material and connected with over 5,000 readers monthly. I assisted both owners.

Managed in a bartending roleHandle all functions of cash drawersOpened, maintained and closed under little to no supervisionMaintained business at nearly 75% profit

Ashburn, US

Hired by the owners directly to demonstrate true customer relations and increase operational efficiency. Trained the Matchbox staff of over 50 individuals on new procedures and products. Assisted the owners to expand the wine program and cocktail list. Researched bars, bar owners, and bar managers in NYC for trends and techniques for new upcoming.

Increased sales and market penetration for both distribution and brands.Marketed new brands into the DC metropolitan, NYC, and Las Vegas areas. Established contracts at Tao and Sushi Samba totaling 55% of the companies revenue. Counseled companies on how to increase the attractiveness of their products. Handled the importing and exporting of all products.

Created and managed over 50 accounts in the restaurant and liquor sales industry in the DC area. Increased the sales in DC by 300%. Organized and oversaw all events for potential and current clients to boost sales and capitalize on product recognition. Created depletion reports to establish sales by demographics.

Hired to introduce company to DC and keep customer service at my highest standards. Opened and managed all floor activity and provided guidance and support to servers and bartenders. Informed upper management of all activities throughout service and created smoother meeting process. Oversaw 30 servers and was responsible for all training on extensive wine.

I was recruited while working at my first job after college in Orlando, FL while providing exceptional customer service to Owner/CEO Darlene Spezzi. I was hired by Darlene to help draw in more sales for the company and work directly with her on numerous personal tasks. My marketing paths were, but not limited to, website, mass advertisements, and sales. I.

Associate Of Arts And Sciences - Aas, Computer Science

Associate Of Arts And Sciences - Aas, Computer Science

General Studies

General Studies