I wanted to start a marketing company for local businesses because I've always enjoyed technology and creating websites. Over the years it turned into an IT company but as of 2020, the company is marketing only again.History:Marketing 2014-CurrentTech repair 2016-2017Managed IT Services 2017-2020

Manage office and service personnel.Update policies, procedures, and documentation.Innovate new processes and products.Manage work orders, part requests, and maintenance timelines for equipment at customer locations.

Strategically plan, and execute projects for multiple departments.Maintain computers, cloud services, camera systems, network equipment, and dark fiber networks.Upgrade computer hardware, software, and network equipment.Maintain and create security policies using industry best-practices.Manage Help Desk inquires internally and externally with third-party vendor's support of document and accounting software.Maintain backend support and updates of the Museum's E-Commerce… Show more Strategically plan, and execute projects for multiple departments.Maintain computers, cloud services, camera systems, network equipment, and dark fiber networks.Upgrade computer hardware, software, and network equipment.Maintain and create security policies using industry best-practices.Manage Help Desk inquires internally and externally with third-party vendor's support of document and accounting software.Maintain backend support and updates of the Museum's E-Commerce website and store. Show less

Duties:· Include all duties from Technical Specialist and Remote Services Technician roles.· Hiring, & managing IT department staff.· Analyze department budget.· Perform research and development.Projects:· Installed, maintained, and upgraded network infrastructure.· Developed website for flozone.com using WordPress. · Developed Customer portal and intranet with PHP, MySQL, MSSQL, HTML, CSS, Javascript, Jquery.· Developed an online work order system, parts… Show more Duties:· Include all duties from Technical Specialist and Remote Services Technician roles.· Hiring, & managing IT department staff.· Analyze department budget.· Perform research and development.Projects:· Installed, maintained, and upgraded network infrastructure.· Developed website for flozone.com using WordPress. · Developed Customer portal and intranet with PHP, MySQL, MSSQL, HTML, CSS, Javascript, Jquery.· Developed an online work order system, parts manager, call sheet, and troubleshooting web app.· Created and maintained online store to liquidate unused assets.· Instituted server virtualization environment (XenServer & Dell SAN).· Optimized MSSQL server using Dell SAN.· Created and managed a corporate subsidiary named Pure Planet Products.· Developed residential ozone appliance with sensor to meet federal regulations.· Performed online marketing utilizing SEO, blogging, & Facebook. · Developed Linux based control system to replace current PLC (Python).· Used CAD to re-design 30 year-old circuit board to manufacturable state with BOM.· Created and managed Electronics Manufacturing department.· Trained employees to fabricate electronics using SMT, and through-hole soldering.· Developed all-in-one monitoring dashboard with 1-hour update of live information. Show less

Duties:· Monitored and maintained TCP/IP connections (DSL, NAT, VPN, & cellular) for 130 customers. · Network and server maintenance and administration for company.· MSSQL database setup, maintenance, automation, and T-SQL programming.· Managed Help Support for office and field technicians.Projects:· Automated monitoring tasks and built reports after setting up database utilizing MS Access.· Completed CCNA training for network connections.

Duties:· Daily logged data from 100 building controllers (PLC) to an excel sheet.· Provided 24x7 support for technicians.· Read, wrote, and programmed I/O operations to PLC devices.Projects:· Researched, developed, and fabricated a prototype of wireless ozone sensors.

Unpack, Transport, Install, Image 1000 PCs.4 Form Factors.